I was concerned because we were getting another serviceman. After Giuseppi I thought we might be getting someone not as customer oriented. After meeting our new service man, Fred, I feel we are a valued customer. Fred is as knowledgeable and as customer service oriented as Giuseppi. I am glad to have an excellent transition. Turner is still top rated in my book. Thank you for having Fred become our serviceman.
Fred is new to us; however he did a great job and, as a result, I will continue with Turner Pest Control. I was very happy with him and I hope he continues to come to our home and service our property.
Fred went above and beyond and did a fantastic job inside and out. This is the second time Fred has come and impressed my fiancé and myself. He is the definition as to why we stick with Turner and nominate him for a raise & upper management :)
I appreciate the communication (phone/email) when the service technician is due to come to my home. The technicians provide excellent service and send a comprehensive report of findings (with recommendations, if any problem found).