I appreciated the reach out about the deal, friendly communication and the guy that came out was amazing! He should get a raise. He was knowledgeable, patient and friendly. He did an excellent job!
The tech who fixed my system was competent and kept me in the loop so I knew what was happening. The response time to my call was great. The dispatcher sent him to my location quickly.
The tech - COLTON - that came to our house was INCREDIBLE! He identified the problem and helped us quickly address a product/equipment malfunction. Also thanks to the service center rep who asked Colton to add us on to his service schedule. Both those things made a world of difference to us!
We have fiber optic internet which is very reliable the only reason the service tech. had to come out was to relocate the internet cable from the old electrical pole to the new pole that MTE installed. The service tech. was very friendly and done a great job.