Everyone at United was very competent and welcoming with their awesome high speed fiber service. We saw an immediate productivity increase. The better throughout speeds will allow us to add more applications to improve customer service.
I am a 13 year customer and working with ANY United Communications Technicians or Customer Support personnel is always a pleasure.
My last experience was a perfect example of why United Communications always goes out of their way to solve any problems the customer may be having.
I had an email issue with my iPhone 6S. I was contacted by Matt who worked with me to identify and then resolve the issue. He went beyond the expected and now my email works seamlessly over all three of my devices. Thank you Matt and all of the other United Communications personnel I've had the pleasure to work with over these past 13 years.
Kevin came out to set up a new router for us and he was fantastic!!! Super knowledgeable, professional and kind. Thanks for employing such wonderful people! Also, the internet has been a dream since the upgraded router!
We had a sudden loss of programming which our trouble shooting could not fix so we called in a ticket. A technician came to the house in less than 24 hours and fixed the problems in less than 1 hour. He was friendly, knowledgeable, and skilled. He explained the problem and what he did to fix it. Thank you. Keep up the good service.
Super Fast Service, great communication, and the willingness to do whatever it takes to satisfy the customer's needs. Also very, very polite and professional, from initial call to completion of service. ABSOLUTELY THE BEST!