The installer was very courteous and did a fantastic job. So far, my service has been great. The installer also set tlhings up so my current security system works with the change. Great to have landline service again. I was a lifelong Bell South then AT&T customer. But their conversion from digital service to what they call Advanced Phone Service was horrible. So glad United Communications is here for old school people like me, who still want cordless home phone service and use an answering machine and multiple cordless handsets rather than a single cell phone.
On the day of the internal installation, the installer went above and beyond the expectation to get the fiber line installed into the exact place desired which was a tough route flowing through the crawl space and into a specific networking cabinet. Though he needed my help - which I didn't mind doing - he was able to pull the line so that the modem and router could be placed exactly as desired.
You have always provided great service and have recommended and had others sign-up. I had an issue during the ice storm that required four trips. I understood your challenges and provided a credit as a token of your delayed service. I appreciate your gesture and would still recommend to others. Very reliable service.