The technician from United Communications was absolutely fantastic. They arrived on time, diagnosed the internet issue quickly, and had everything up and running in no time. Highly professional and polite. Very satisfied with the service!
When we had issue with our internet after hours gentleman worked trying to help restore with no luck he scheduled tech for next day. The next day e received text that tech was on his way. Thanks for the quick response.
Michael was extremely helpful in solving my problem and very professional and knowledgeable and was very appreciated. Solving my problem. Thank you so much!
Tim was fantastic. He was the technician who came to our home and fixed all of our internet problems. We were paying for 500 mbps and were only getting 100 for the past 8 years. We've been customers for 12 years. When we called customer service for the past few years, we got a bit of the runaround. Tim got us the 500mbps we were paying for. Give that guy a raise! I would have given a 10 rating if it wasn't for the couple of times we experienced less than satisfactory customer service.
I’m especially glad for David, the technician who came to my home. He was so helpful by taking time to listen to me ramble so that he could really understand what my trouble was. I don’t speak “tech” so I didn’t really understand what my problem was! He got everything fixed pretty quickly. Thanks!
From Morgan coming to our home and giving her presentation, to the visit for measuring, to the install, it was flawless.
We are enjoying a more quiet home from outside noise and a energy savings each month.
The two indoor furballs (CATS) are also enjoying a new awesome view from the picture windows in the front of our home.
Ben, your technician was very helpful with my questions and issues. He volunteered to contact the Sales Dept. to find ways to lower my monthly bill and restructure my home setup to better suit my needs. Being retired, I very much appreciate any cost savings I can generate.