The proper technician was sent out and dovfar the problems were resolved by simply finishing whst the other two technicians didn't know how to resolve the problem.... simple reboot 3 TVs and replace 2 remote controls. Simple fix for a technician with proper training!
I don’t ever have any issues. That’s priceless. I also know the if I do, I can talk to someone local, kind, speaks clear English and WANTS to help resolve my issue quickly.
The service team was responsive and diligent, they pursued the problem for hours and finally figured out what was going on and were able to fix the problem.
Technicians we're polite, very knowledgeable of the product, they used booties over their boots before entering our home, I can't ask for better service.
The fiber optic Internet service we have was totally boosted in our garage/gaming room.
The service team was very professional and replaced my Xfinity web equipment with no problems. I’m sure I’ll have less outages now and quicker service.