We have always received great customer service. When I call, the response is quick and thorough. I always feel that I'm receiving personal attention and the rep is trying to help resolve any issues.
Fiber is a big want for my family, and United is comparable to what we have now, Google Fiber, at a lower price point. Loving this. Also love the flexibility to customize our equipment in our home to make it fit our lives instead of a pre-planned package dreamed up by someone who isn't living in my house and has no idea of what our needs are. The ability to embrace the concept that one size does NOT fit all is a invaluable for your customers.