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   1014 Reviews
120 Taylor Street
Chapel Hill, TN 37034
(931) 364-2289
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Recent Reviews:

October 16, 2018
K.C.
Bell Buckle, TN
Very pleased with installation
October 15, 2018
D.W.
Tullahoma, TN
October 15, 2018
Brian Barnes
Nolensville, TN
Technician was professional, courteous, and friendly.
October 13, 2018
D.H.
Eagleville, TN
High speed internet
October 13, 2018
W.W.
Chapel Hill, TN
A house is being constructed next to us, and the builders somehow cut the phone, internet, and cable line when they dug near the pole. Untied came out the next day and installed a new line.
October 13, 2018
E.M.
College Grove, TN
We like your service personnel. Mike was very personable and knowledgeable.
October 13, 2018
Laura Provost
Chapel Hill, TN
Everyone is very nice and helpful when you speak to them. And the internet speed is fast!
October 12, 2018
G.P.D.
College Grove, TN
Fast prompt service, helpful technical staff to resolve issues.
October 12, 2018
M.D.
Chapel Hill, TN
You were prompt on service.
October 11, 2018
Jerald Maler
Thompsons Station, TN
The original installation crew connected our TV's to the United boxes (replacing those from DirecTV), but failed to connect the DVD player to the main TV in our theater. Several weeks went by before we attempted to play a DVD, but when we finally did, of course nothing worked. A two-man crew plus a supervisor came out and solved the problem very competently. Special praise for Nate Cronrath.
October 11, 2018
Jennetta Tindall
Franklin, TN
Prompt repair of phone line outage
October 11, 2018
N.B.
Antioch, TN
I haven’t had the service long enough to make a fair judgment. It’s quite an adjustment from cable to streaming. I am liking it so far! I want to praise your installer, Ben. He was professional, courteous, patient and gave great explanations. He is an exemplary employee for you!
October 11, 2018
M.J.C.
Chapel Hill, TN
Fast internet
October 10, 2018
D.A.S.
Chapel Hill, TN
Courteous and prompt response.
October 7, 2018
J.A.C.
Chapel Hill, TN
The technician advised that he believed the router or something outside the house was causing the issue. Later that night after he left we lost internet all together. We will be in contact Monday to set an appointment to hopefully have it fixed. The technician was very informative and nice.
October 7, 2018
C.M.
Nolensville, TN
Thank you. It took 2 days to get a service person to the house. I called on Wednesday am, the person was very nice on the phone & said that she would call "the back" - she came back upon the phone & said that a service request was made & I would hear from someone. Did not hear on Wednesday - and called 2 additional times. Thursday, called in the am - the person repeated the above. Did not hear - I called again Thursday afternoon about 3:30, this person again said that she would call "in the back", after a while, she came back on & said that a service request was put in place & the service person would come out either by 7pm Thursday or first thing Friday am. The service person called & came out Thursday evening. Said the problem was outside, that the software needed to be updated. He was very professional and courteous. However, the internet is still very spotty - re: the computer - it goes on & off. The TV works fine. Since I work from home, I would appreciate their checking the consistency of the internet connection. Thank you.
October 6, 2018
James E Hall
Brentwood, TN
Customer service
October 6, 2018
J & D Machine
Chapel Hill, TN
Very helpfull with our issues
October 6, 2018
R D Simmons
Chapel Hill, TN
Tech guy was knowledgeable and shared helpful information.
October 6, 2018
B.S.
College Grove, TN
The customer service is great!! I really need to get the 50meg service with all of my gadgets on wifi. Security cameras, vacuum, thermostat's, Sonos speakers, etc. There is a 50meg box less than 1/4 mile from my house. I am still on the 10meg box about a mile from the house. The service team that was here is inquiring about this possibility for me. Still having wifi service issues with the new modem they installed.