The people I have encountered all have been very professional. The speed of the internet is amazing compared to snail ATT...The ease of getting started was also uncomplicated.
The gentleman who came to upgrade my service from 1gig to 2gig was the nicest person. Was there when he said he would be. Kept me informed of his progress.
Any time I have a question or an issue, I get to speak to an actual person. Most times we can resolve the issue remotely. On those rare occasions someone needs to come out, it is always timely. All United resources are knowledgeable and courteous. Appreciate the choice of United Communications!