Yesterday I was extremely disappointed in my United Service UNTIL Carlos and Colin arrived to install my fiber optiic cable. I had been promised service at eight that morning and 11:30 arrived and nothing had happened. I complained!!! Within a short period of time, Carlos and Colin arrived AND GOT ME UP AND RUNNING IN NOT TIME FLAT!!! They are professional and very safety conscious. Just superb techs and excellent reps of your company.
I also appreciated the attitudes of the two supervisors with whom I spoke. They both seemed determined to get me service. They never said a word negatively about the two employees who had let me down. Instead they corrected the mistakes those employees had made by sending me competent individuals.,
United communications have always been prompt in responding to all of my needs and issues. Great customer service & great technicians. Highly recommend!