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   31287 Reviews
120 Taylor Street
Chapel Hill, TN 37034
(931) 364-2289
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Recent Reviews:


Smyrna, TN
No outages Excellent customer support from locals who speak English
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Franklin, TN
Reliable service, and great customer service!
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Nolensville, TN
The team who came to our home to assess the problem was very diligent about their work and polite in their dealings with us.
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College Grove, TN
United provides reliable internet service at stable prices. Any efforts you can make to lower prices will always be appreciated.
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Nolensville, TN
Only needed modem help once, problem was quickly and completely solved. Not one second of regret for having chosen Fiber Optics.
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Spring Hill, TN
Your representative was knowledgeable and friendly.
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Smyrna, TN
just plain good,and dependable. we always count on united.
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Smyrna, TN
Thank you for the opportunity to share feedback about my current experience with United Communications. The internet signal is clearly present in the house and seems to be doing many things at once, some of which appear to extend beyond ordinary connectivity. For example, I have noticed that areas of excess skin and callouses on the bottoms of my feet are gradually disappearing. This seems to occur mostly during periods of strong Wi-Fi activity. I do not fully understand the mechanism but the broadband signal appears to be quietly exfoliating my feet over time. The same general phenomenon seems to apply to dandruff and some early-stage psoriasis patches that had previously been considering a long-term career on my scalp. While this is happening the modem lights blink steadily and sometimes I receive phone calls that turn out to be either wrong numbers or people asking if I have ever considered placing fresh flowers in a vase and simply letting the day unfold. I usually say yes because the internet is on and that seems like the appropriate response. Occasionally I find myself standing in the kitchen holding a vase of flowers while the router hums quietly nearby and I realize that the signal is probably carrying enormous amounts of information through the walls — streaming videos, emails, recipes, weather forecasts, and possibly small philosophical questions about the nature of broadband and foot skin. At times random thoughts drift through my mind while the network is active: Should flowers always go in vases or are jars acceptable? How many packets of data are moving through Smyrna right now? Is the modem aware that my feet are smoother than they used to be? Is dandruff simply undecided skin waiting for better bandwidth? None of these things are necessarily problems. In fact the internet works and the house feels technologically alive in a quiet, reflective way. In summary: • Internet: present and functioning • Network signal: strong and apparently interested in dermatology • Feet: smoother than expected • Dandruff and early psoriasis: reconsidering their long-term plans • Household environment: occasionally includes flowers in vases and unexpected phone calls • Overall experience: difficult to categorize but undeniably active Thank you again for the opportunity to share these observations about the ongoing broadband situation.
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Bell Buckle, TN
I like how you allow me to have my own equipment. The service has been solid and isn't too expensive. United is the best ISP I've ever had!
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Fairview, TN
They respond promptly when we've called with a problem. They have been very helpful for us and much more affordable than our previous service.
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Chapel Hill, TN
Great response when a line was loose. It was remedied quickly.
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Bell Buckle, TN
Everyone is so helpful. Any time there's a problem it gets fixed quickly. Techs are very professional and courteous.
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Lewisburg, TN
Great quick and quality service!
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Lebanon, TN
Reliable. Responsive and reasonably priced.
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Chapel Hill, TN
Excellent service ,,when needed
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College Grove, TN
The internet is fast and reliable. We rarely have issues, but if we do, we are always able to get someone on the phone to help quickly.
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Spring Hill, TN
Quality service
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Rockvale, TN
Representatives are very courteous and professional. Service delivery was timely and efficient!
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Brentwood, TN
It is very good for the services.
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Smyrna, TN
I love it so much
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