Andy and Devan did a great job with my 8-gig fiber installation and outdoor Wi-Fi setup. They were courteous, friendly, knowledgeable, and professional throughout the entire process. They worked efficiently, paid attention to detail, and made sure everything was installed properly and working as expected. I really appreciate their excellent service and would highly recommend United Communications.
A Amazon truck drove through my internet cable tearing it off the building (hit-and-run) and left without stopping on Sunday August 9th. I did not realize the damage until the next morning because the cable went to my remote office. I called Amazon and after speaking to a non-English speaking person how had no clue what I was saying and could not give me answers to my questions I was referred to Reserv a company who "fixes" Amazon accidents. This person did speak English and gave me a claim number advising me someone would contact me???? I then contacted United Comm. and spoke with a VERY polite English speaking person and told her my problem. She said United Comm. would be happy to repair the damage done by Amazon at no cost to me.I asked she needed the claim number and she laughed. She the told me that repairing the damage done by others to their equipment was "just part of doing business" she could not guarantee someone would be out that day but it would be repaired as soon as possible. Tuesday morning I received a call from a United Comm. installer who said he would be on his way. The damage was repaired above and beyond my expectations. Thank you to everyone at United Comm. Amazon/Reserv called today August 20th to set up a repair time, no thank you. This is why I recommend United Comm. and despise Amazon.
When i bought myhouse in Chspel Hill TN United was the only option available in my small town. I have only had a couple interruptions in service in the four years here. My internet dpeed is fine fir my uses.