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   34273 Reviews
120 Taylor Street
Chapel Hill, TN 37034
(931) 364-2289
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Recent Reviews:


Brentwood, TN
New Wi-Fi service has been very good thus far - we now have Fiber service and it is much improved over our previous cable service.
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Lebanon, TN
Our install tech was timely, knowledgeable and super professional. Best experience installing internet so far!
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Thompsons Station, TN
My installer Lee was terrific. Although he had a busy day with other appointments and arrived a little late, I was informed of that well beforehand. He went in the crawlspace and installed an ethernet outlet at my request, which I paid extra for which is fine. He walked me through everything, spoke clearly and was very patient and knowledgeable. I'm happy to be with United Communications.
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Chapel Hill, TN
Dependable!
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Lewisburg, TN
Courtesy and efficiency
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Murfreesboro, TN
Ryan that put in our service was outstanding
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Thompsons Station, TN
Installer Travis was fantastic.
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Smyrna, TN
We had a tight deadline to get a new spa opened. The entire team at United worked very hard to get a deadline, even with lot of challenges. United exceeded my expectations!
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College Grove, TN
The up time reliability. When lighting hit our box it didn't take long for a tech to come out and replace and test the equipment. Had us back up and running in no time. Friendly and knowledgeable service.
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Lewisburg, TN
The internet is much faster. When I had a question, I called and received an answer from a very polite human! Many Thanks!
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Lewisburg, TN
Brandon the install tech was definitely the highlight of our installation experience! He communicated with us before arriving and showed up a bit earlier than scheduled which was a plus. He was very patient and accommodating as my wife and I decided which room would be best for the router. He was very polite and knowledgeable about the service and had no problem explaining tho gs to us as we asked. Top notch customer service and interaction over all with Brandon!! Secondly The fiber optic connection is super fast and I like how my monthly bill is now significantly lower than our previous provider Starlink.
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Primm Springs, TN
Very satisfied
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Lebanon, TN
On time - completed quickly - informative and thorough
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Smyrna, TN
The gentleman that came out to the office and provided help was extremely helpful. He went above and beyond to make sure that the issue was corrected. Very satisfied and happy with the help and response that was provided not only when contacting the office but also by the gentleman who came out.
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Franklin, TN
Reliable high speed service.
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College Grove, TN
Efficient and helpful
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Franklin, TN
Fair price and good service very clear TV. Glad to be a member of United.
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Chapel Hill, TN
We like how friendly and helpful everyone is. We also like how quick they try to solve whatever problem we have.
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Murfreesboro, TN
I haven’t had any issues with service.
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Lebanon, TN
Let me say the customer service at united is worth the money I pay for the service! Sure life has some bumps in the road and when my service hits a bump United is all over it ! We were experiencing low speed !things were not connecting and it was frustrating. I made the call to customer service not only did they try and rectify my problem.over the phone they immediately scheduled service at my house the next day . So the tech shows up goes through my equipment and replaced all my stuff and added another box to help my stepson get better wifi for his gaming unit.Now we have great wifi again ... No BS ... No arguing ... just excellent service !!
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