Your internet service is dependable, reliable, and so far very cost effective . But when there is an infrequent issue, I can call and get someone who speaks perfect English and works to resolve my problem. If they can't fix the problem, they dispatch a technician to come out and resolve the issue. They always have corrected my issue and have developed a solution that covers my entire home. As I understand it, United is owned by MTE, who is an excellent provider of my electric service. So please keep doing what you are doing. You are providing a good product at a fair price and are providing excellent customer service. I don't often write glowing reviews or reviews at all. But many companies have decided to offshore their customer service or just quit supporting their customers at all. I will buy from those who support me even if it costs a little more. So please continue in the same manner.
CS Gerson
Lebanon, TN
Friendly, courteous & professional staff. Process is seamless & painless, Keeping up with latest technology. Competitive pricing. Installation was timely…
The new text updates that provide updates on the flight status, departure, and most importantly, connecting gate information and distance was fantastic. The timing of the communications is great, and they are brief and concise. I really appreciated the connecting flight text that was waiting for me when I powered my phone back up. It let me know what gate I arrived in, what gate my next flight was at, and how long the walk would take. That was priceless. Of all the airlines, so far this has been the best, specifically for the connecting flights.
UC is by far the best internet service I have had, hands down. I have had multiple other service providers over the years, in multiple southern states. UC service and constant connection, even in more remote locations, and poor weather conditions, has been far above others. I can not say enough about the service department. Always very helpful, patient and always find a resolution to any problem I may have had. I’m in the process of moving and unfortunately, UC does not service my new location. But, when they do, I will return my service to UC.