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   34353 Reviews
120 Taylor Street
Chapel Hill, TN 37034
(931) 364-2289
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Recent Reviews:


Nolensville, TN
Immediate response to any issues for a resolution. Issues are at the lower end of the scale. Being able to speak to an actual person when you call.
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Lewisburg, TN
The idea of having a picture of the technician, and actual time of arrival sent via text, to customers is absolutely genius. United is one business that still understands customer service! I have been a customer for over 12 years, in 5 different locations, and have had nothing but great service every time.
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Nolensville, TN
My service technician was knowledgeable, professional, courteous and worked in my best interest. If I had a company I would hire him. I will also be recommending this service to my friends and family.
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Eagleville, TN
Unlike my previous provider, I don’t have to worry about my internet going out when the wind blows. It would be nice if you had a plan for seniors
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Eagleville, TN
Reliable with perfect speed.
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Thompsons Station, TN
Our internet is constant and when we have an issue the service order handled timely. Technicians are on schedule and resolve any issue easily. Pricing is reasonable and auto pay is nice. Our area is scheduled for cable service this year. We have been with the company since it came to burwood several years ago. We have recommended it to neighbors and they have subscribed. Carl and Mary Frances Brown
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Smyrna, TN
We have had fast service since it has been installed. Colin and Joe were friendly and professional.
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Nolensville, TN
Never had any outages and if there’s any problem it’s addressed extremely fast
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Lewisburg, TN
The in home installation was done very well
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Fairview, TN
I had a break in my internet line and United Communications' response was incredible !! They had a repair technician to my home in just a few hours and repaired the connection. About five days later, the crew arrived to bury the line but was unable to do so because the rain made the burial of the line not possible due to mud. They will reach out to me to bury the line once the ground dries up a bit. Spectacular customer service !!!
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Lewisburg, TN
Great customer service from the representative I dealt with one the phone and through emails. The tech was great as well.
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Fairview, TN
High quality
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Franklin, TN
The Internet line is stable and fast and the install was done rapidly, very professionally, and the end result is very clean
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Nolensville, TN
Dillon, the technician that came out to diagnose and fix our problem was friendly and very helpful. Nice guy and great representative of your company. Rare to find these days!!!
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Murfreesboro, TN
The technician was very knowledgeable and tested the service from one point all the way to the endpoint. Listened to the issue, and actually resolved an issue I was not aware of. Would and I do recommend United to everyone I talk to.
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Murfreesboro, TN
The setup was super easy. Ryan Jackson got my wiring done and he was super helpful and informative!! I am happy with my service
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Smyrna, TN
Speed, value, customer service
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Fairview, TN
Fast service. Rarely interrupted
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Lebanon, TN
Quick response to issue.
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Nolensville, TN
Fast service fair price
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