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   26416 Reviews
120 Taylor Street
Chapel Hill, TN 37034
(931) 364-2289
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Recent Reviews:


Franklin, TN
I needed to have my dish moved because my landlord is re-doing the roof and the dish was in the middle of everything. Landon came out and moved the dish and had us up & running with minimal disruption. Unfortunately, we lost our internet on the next morning. The roofers were working that morning. They swore up and down that they had not touched the dish nor the cable. Erica Hall came out later that day to help get us back up and running. Despite her best efforts, we were not able to accomplish that on Sunday evening. I arranged to have the roofers back out first thing next morning. Erica scheduled me as her first call today and showed up early to meet with the roofers. We were not able to resolve what had happened to the missing cable. Erica decided to run a new cable to the dish. During that process she discovered that the original cable had been cut and patched over. I appreciate the work that Landon did to move the dish. I especially appreciate the hard work that Erica did and her going the extra mile to get us back up and running. Both Landon & Erica are great assets to United Communications. Please be sure to express my gratitude to both Erica & Landon.
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Smyrna, TN
The network is steady, quick and of high quality.
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Smyrna, TN
Reliable and a very affordable cost
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Lebanon, TN
The technician was very professional, courteous and knowledgeable. He took the time to explain and solve the problem.
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Smyrna, TN
Internet so far is great!
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Spring Hill, TN
United has been very reliable and efficient in the response to questions and help.
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Mount Pleasant, TN
Great internet speed. When my neighbors told me how pleased they are with United Internet I decided to call. Customer service (Sam) was very pleasant and informative. The gentleman that did the installation was professional and polite. I highly recommend United Communications!
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Mount Pleasant, TN
Love it
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Shelbyville, TN
Thanks everything working very well. I am a new customer. Trust all goes well.
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Smyrna, TN
I just want to preface this feedback by saying I never take the time to fill these out. The technician that came out to service and install my router / box was phenomenal in all aspects and probably one of the most professional and personable I’ve had. Grateful he was able to take care of everything without much trouble and made the process incredibly smooth.
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Lebanon, TN
Price and dependability
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Smyrna, TN
Prices are reasonable
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College Grove, TN
They work.
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Franklin, TN
The downloading and syreaming is enourmously fast.
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Franklin, TN
We have Internet all over the house! and out to the pool!
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Lebanon, TN
I like fast internet. I like stability. United Communications has consistently delivered both! We've only had outages 2 or 3 times across the past 18 months, give or take, and they were very short-lived. Communication was good during them as well.
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Eagleville, TN
reliability and customer sevice
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Columbia, TN
Fast internet 😁
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Franklin, TN
Your worker were knowledgeable, prompt and nice
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Chapel Hill, TN
I like the reliability and speed. There are very few service interruptions (nearly 0). The gear (ONT) never needs to be reset. Such a change from other ISPs where the modem/router need frequent resets. And the 2 gig is awesome when I get to actually utilize it.
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