The service is reliable and consistent. If I do have an issue, which has easily been less than 3 times in 13 years, it’s always resolved quickly. United is awesome and I recommend it to anyone who is in the area.
You guys are great we all appreciate the extra mile you go. I am glad to put a good word in for am partial for the guys that work in the field. I’m a lineman by trade retired now.people who don’t work in the elements don’t realize what these guys go through. With that being said you have to get ther messages from somebody. The office goes an extra mile to help the guys on the outside mile and a half. I hope all of you have a wonderful Christmas
John Doster
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There had been a power failure in the neighborhood, and I couldn't get the wi-fi to connect when the power came back on. They sent someone who helped me resolve the issue, and waived the service call fee too.
Have been really satisfied and appreciative when I was finally able to get fiber. Rare that I encounter issues, and customer service has been great when needed. Nice to be able to actually talk to a person, becoming rare in this day and age. Very appreciative of the quick replies and help
We never had any issues with the service.. we needed new remotes I called and y’all sent someone right away.. he was very nice, and got us fixed right up.. we’ve been with United for 50 years, never no issues.. I highly recommend them!