When i called in to report my problem i spoke to Barbra and she was very helpful in handling my issue . she got me to the right people and the problem was taken care of .
Our internet service through United Communications is faster than we had previously with Spectrum. It has been aggravating that it has gone out about 4 times in the (approx month) that we've had it. The technicians on the phone and the one that came out personally - were very nice and worked to resolve it quickly. Overall, we are pleased. Just a little aggravating that we have to keep unplugging it - 4 times in a short period.
Signed up online to become a new customer when I moved from out-of-state. Easy to navigate, great communication, on-time and polite installer got everything set up, made sure all was working, and answered all my questions.
ery pleased with all steps of the process.
The internet is very good, the installation people really suck though. There was a pipe installed in the line that didn't have the pull string, so they ran the service direct burial. They went across the gravel driveway. This was a bad idea. I have called multiple time to have the overhead line lifted, it was about 8' going across the neighbor's place. and it never was taken care of. I never notified when they were coming to repair the downed line. Call me with any questions.[PHONE NUMBER REMOVED]
United is without doubt the best internet service in our area. Service is fantastic and the people are very friendly and helpful. Their rates are the best also. I will NOT use any internet provider except United Communications.
United I have found has the most reliable service and dedicated employees. Who are curious and knowledgeable in their endeavor to provide untouchable internet services
Have had service for 2 yrs and never has been out other than power outages.. Service is so great i went to work for United out of Chapel Hill as an I&R tech