Hands down the easiest and quickest install that I've ever experienced (I worked in the cable industry for 14 years, and I've seen a lot of them). Jasper was on time, friendly, and informative. I would highly recommend United to anyone in their service area.
The tech who fixed my equipment was professional, knowledgeable, and courteous. I was very pleased with all he did. My only complaint is that I was down for 6 days and that is not a reflection on the tech (he exceeded my expectations).
The service man and I am sorry I can't recall his name . I had just got home and he was already working. He was running the cable a good distance by himself. The old telephone cable was copper and has been here since the house was built. We had a crackling on our phone every time it a good amount and this has been going on for years. He figured out the problem and replaced the cable with newer cable and anything else that was needed!! So I say great job!! I appreciate you and United Communications should too! Oh yeah sometimes it doesn't hurt to have fresh eyes to find something that maybe eyes like mine or maybe it was ears lol couldn't see or hear!! Thanks from the Coopers 2020!!🇺🇸