We recently upgraded our phone and computer service to the fiber optic system although we didnt have a choice, the office concidered our fixed income status and managed to keep our payments a few dollars different. It was in our favor as well. We go to the office every month usually and always are greeted with pleasant people who never complain about our request for a reciept. Also when we upgraded to fiber optic, the contracted workman Adam was polite, explained what he had to do and gave options for the install. He was very efficient, worked independly and even had a small vaccum to clean up the debris he created. We have had United Communications since 1994.
We had another supplier for years and had outages all the time and we have not had and problems since your installation. Thank you for reliable service.
We’ve been customers for over 3 years at two different addresses. Once in Nolensville and most recently in Franklin. The service has always been reliable and the customer service is great. A big plus is the customer service and support is located here in middle Tennessee.
Although I haven’t been with you very long I’m very impressed with the speed and the constant service. One thing I can say is everyone I’ve talked to is very polite and answer my questions correctly. I had to have a data line installed, your technician,Leigh Stokes came into my home and took care of the problem. Very nice, knowledgeable, and quick. Had to figure out a way to get the line from one side of the house to the other while my daughter was working online. No interruptions no disruption to service. It’s a credit to the company to hire such knowledgeable people once again. I’d like to thank Leigh Stokes for working with me.