Amazing internet speed at our location where we only had access to 5g and satellite internet. As a gamer and someone who gets their tv service through apps like Hulu & Netflix, those two options aren’t reliable.
I have gotten nothing but prompt and competent service from United. The initial install was seamless, on time, and easy for me.
My most recent experience this past week was with getting mesh units installed to replace my old and outdated access points. I had some scheduling issues and was not sure I would be home for the appointment so I rescheduled for a later in the week but asked if they might keep me on a wait list for my original appointment (If I was going to be available). On the day of the original appointment, the tech Curtis Owens left me a message to let him know if I was able to be home after all. It turned out that I would be home late in the afternoon. Curtis set me as his last stop. He showed up exactly as promised and understood immediately what I wanted to do. Curtis was courteous and knowledgeable and installed the units and got everything working very quickly and efficiently. Even though it was very late in the day and he had a very long drive home, he never rushed the job and patiently answered all my questions.
Very pleased with the job and performance of the mesh system. If I ever need another service call, I would be very happy to have Curtis return to help me out. Thank you, Curtis!!!
Tom Carter
i am very pleased with United Communications. I changed from a service that cost $75 more per month. I see no difference in service. With my previous service I had to pay for the equipment and install it myself. With United, a very nice gentleman came to my home and set it up. Thank you, United Communications.
I was only in the country the day of the hookup and they never showed up during the window so I called and they were running late which is fine, but a heads up would have been nice as we sat for 4+ hours doing nothing. When I got back they scheduled an appointment very quick, and the guy hooking up our service was great, super nice and knowledgeable. Great experience overall because of the young fellow.
Installer worked quickly and had everything set up and ready to go. I thought I would have reset up my streaming apps.But I did not! I had to reset my printer, security camera and an aura photo frame. So easy. So far so good! No pauses or drops while streaming. We are happy! I highly recommend United.