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   2023 Reviews
120 Taylor Street
Chapel Hill, TN 37034
(931) 364-2289
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Recent Reviews:

June 18, 2019
Michael Robison
College Grove, TN
The service was great .everything hooked up before expected.
June 18, 2019
G.W.G.
Estill Springs, TN
Your service tech was able to locate the problems with the line causing phone and internet problems; super nice guy, very professional and knowledgeable. I stopped by the United Telephone Office in Chapel Hill, early 2018, inquiring about upgrading my internet speed. The lady at the front desk checked with someone in the back who indicated he probably could provide a 25MBS loop to my location. I only have 3MBS; I never heard anything back. My neighbors to my north and I are, and have always been, the last to get any type upgraded service. Ironically, the guy next door to the south, a most recent install in this neighborhood, has your latest and greatest product along with Comcast as does his neighbors. My Grandparents connected to United early on in your history here in Estill Springs; I remember the "Crank Phone" on the wall over an oak desk. My parents connected onto the party line that existed in the early 1960's and I became a United customer in February 1977. You don't seem to care much about customer loyalty.
June 17, 2019
E.C.
Nolensville, TN
United was quick and easy to set up and actually arrived six business days earlier then originally scheduled. My Gamer in the house says United in the best! Well done.
June 16, 2019
Stanislav Statsenko
Chapel Hill, TN
We have rarely had trouble with internet and even when we did the technicians were very helpful. Kevin is always very nice and educates us well
June 16, 2019
James Savage
Chapel Hill, TN
The very quick response to our problem by a knowledgeable and friendly technician.
June 15, 2019
Dennis & Anita Rhodes
Chapel Hill, TN
You have always responded to all of my concerns on a timely manner and fixed things that we've requested with our internet issues. Phone has always been good.
June 15, 2019
A.T.
College Grove, TN
Guy was very nice and was able to come earlier than the scheduled window
June 15, 2019
C.P.
Nolensville, TN
Great customer service and no issues so far
June 14, 2019
E.C.S.
Shelbyville, TN
Prompt and friendly response
June 14, 2019
K.M.
Unionville, TN
The installers were great and we can run Netflix on the 10MB connection.
June 14, 2019
D.Y.
College Grove, TN
The service tech came out and got my TV and internet back up. He called me and let me know everything was working again.
June 14, 2019
Jennifer Smith
Bell Buckle, TN
Don’t know much about the service at this time. It was the only non-satellite service offered in our area. So far everything has been running nicely. The service was completed on the day it was supposed to, after being told it couldn’t be done and would have to wait at least another week.
June 14, 2019
M.E.R.
Fayetteville, TN
Internet is extremely reliable.
June 13, 2019
A.H.
Chapel Hill, TN
Everyone I dealt with was very courteous and efficient. The installation was on time and very quick.
June 13, 2019
J.M.
Bell Buckle, TN
Exceptionally fast service!!!
June 12, 2019
Morganne Mitchell
Rockvale, TN
Followed up every day until the issue was resolved. The troubleshooting advice we were given worked.
June 11, 2019
T.W.H.
Chapel Hill, TN
Friendly and helpful and competent
June 10, 2019
J.H.
Chapel Hill, TN
The t was here on time and very respectful and knowledgeable about produce he was installing lastly I never give 10 there is always room for improvement.
June 9, 2019
Laurie Marks
Nolensville, TN
Your products and customer service 😊
June 8, 2019
R.H.
Lewisburg, TN
Kevin was great along with his counterpart on the line. No messing around and knew wHat he was doing