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   6891 Reviews
120 Taylor Street
Chapel Hill, TN 37034
(931) 364-2289
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Recent Reviews:


Unionville, TN
Only went without service for 2 days during a week of ice and snow . Tech hooked up a downed line temporarily to get us service,and said they would be back later to restore the line permanently. Thanks
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Shelbyville, TN
Excellent service. Good price and dependable.
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Chapel Hill, TN
They did a great job !! Very professional!!
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Smyrna, TN
All of it.
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Nolensville, TN
Everything
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Bell Buckle, TN
Customer service is very friendly and helpful. Service technicians quick and friendly.
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Normandy, TN
Reliable and fast.
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Lewisburg, TN
Yes
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Chapel Hill, TN
Prompt service
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Smyrna, TN
Responsive, helpful and pleasant. Really personalized service and follow-up.
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Culleoka, TN
Fantastic service. Hardly ever any issues but when I do have one it is corrected super fast. Best provider and service I’ve ever had.
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Shelbyville, TN
The team was responsive to a situation that was out of their control (power grid). the followed up with me after to make sure I was actually online. One suggestion for improvement: Get a bigger tank on your generator. In this brave new world people are working from home a lot and internet is an essential service (not that I want the gov to get involved) so beef up the dependencies.
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Unionville, TN
Local provider, adequate speeds for our needs
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Bell Buckle, TN
great customer service!!
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Unionville, TN
During the recent ice/snow/freeze event, a phone line was weighed down to the point of hanging too low. When I called to report this, United Telephone was very courteous and scheduled someone to check it after the thaw which was fine as it was not interfering with any service. When the ice melted, the line returned to an acceptable height and a call was placed to United before the date the service was reportedly to be done. It was learned that they had already come out and checked the line before expected. Excellent service
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Smyrna, TN
Mike, the installer was very professional, efficient, neat, and on time. He did a fantastic job. and was very knowledgeable in helping us set up our new router we bought. He was informative and answered all of our questions, even the silly ones. So fa, the internet speed and performance has exceeded our expectations. It was a pleasant experience and I would recommend United to my neighbors. THANKS!!!
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Smyrna, TN
The service technicians were friendly and respectful.
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Lewisburg, TN
United Technician was very professional and did a great job. Very happy with the service!
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Chapel Hill, TN
United has fast, reliable, and consistent internet connection and their service technicians were prompt, professional, and very helpful.
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Brentwood, TN
Products are reliable, when service is needed, it is fast, convenient and professional.
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