We have had nothing but outstanding service and amazing customer service since switching to United Communications. Our internet speeds are phenomenal and your people are wonderful. When Lee came out to service our dead modem, he took the time to really investigate the issue, and also inspect all of the other equipment in our house. He even made recommendations about which equipment we should upgrade now and what items would be best to wait on based on their location in the house.
We have been customers for a few years now, and this is the first time we've ever needed a service call. This is actually only the second time we've lost connectivity, which is truly remarkable. I could never say that about Xfinity and we are so much happier as United Communications customers. Please, continue doing business exactly the way you are!
From the moment we got hooked up… not once has the internet not been available in this house…
Always on… always working. What more could you ask for?….. Thanks United..👍
Absolutely the best internet service we have ever had! In our area internet service was limited. Our former Internet provider, we were able to check emails and occasionally watch a cat video, as long as only one person was online, and paying just a little less than we are now for United. With United, everyone can be on at the same time, we are actually able to watch our Roku tv, without the dreaded white loading circle hovering in the middle of the screen, almost if saying we may connect today, maybe we won't. We can actually use our devices as intended, and are happy with the price. 10 out of 10.
The service and product we have in our home supports all are needs from fast and reliable.Computer work and streaming movies have been working great. Keep up the good work and keep the service affordable.
Everything worked better but my printer. I called United for assistance and they said they’d have to charge me $75 to send out a tech. They should have had a checklist to make sure ALL equipment was working before they left. I showed them a piece of equipment (over my phone) they didn’t know if it was theirs or there before. I had no idea. That piece was from them and it needed to be added to my printer to work. Thank goodness a friend figured it out.
For the first time in 8 years I have a service I can definitely depend on. WIFI works all the time and living in the country away from close homes that is vital in an emergency. If I can’t use my phone I can’t get help. To date I have not had that fear. If this doesn’t convince someone of the value of this service nothing will. Thank you for making my life easier and safe.