The gentleman who installed my internet was professional and courteous. He made sure that I understood the process. He took time to be sure that we had placed the router in the best location. I am very please with United!
Installation was really fast so we weren't without internet for long. The Speed of the connection is super fast & handles up to 11 devices at one time with no issues. The price is also great as I'm paying the same as I would be paying with Comcast who always has issues.
Our tv went out during a lightening storm. Your phone rep said they would schedule us for a Tuesday which was 3 or 4 days out. He also said he would try to see if he could speed that up by finding someone in the area.
10 minutes later your tech rang the door bell. I realize there was some luck in that but the point is your people made the effort to make it happen.