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   29556 Reviews
120 Taylor Street
Chapel Hill, TN 37034
(931) 364-2289
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Recent Reviews:


Mount Juliet, TN
Installation was fast, efficient, and well done. Everything you said you would and could do, you did. This seems basic, but my previous internet provider was unable to meet their most basic installation promises and delivered nothing but hassles and excuses. Your team was amazing, professional, and knowledgeable.
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Lynnville, TN
The internet was down for 2 days. The service person can to my house on a Sunday to fix it. I really appreciate the effort. Any contact I have had on phone has been very polite and professional
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Franklin, TN
The main reason I like United Communications fiber internet is its reliability. I can recall very few, if any, outages. I also like the speed and the value for what you get.
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Estill Springs, TN
It works and the installer was amazing.
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Smyrna, TN
you meet the plan identified on your call, your technician is polite and attentive to my needs and left with my service working exactly according to plan!!!!! you give 5-star customer service, unlike your competitors. I regularly rave about this company!!!
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Nolensville, TN
Price and speed. Install/setup was easy.
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Fairview, TN
Technician was great! Very helpful, very nice.
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Thompsons Station, TN
good work was performed
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Lewisburg, TN
Feedback and assistance is quick when needed
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Readyville, TN
The only problem is to talk to my daughter in Cleveland, TN. we get cut off or she has trouble hearing me unless l am close to the router. We both are with Spectrum phone so this shouldn’t be happening. We are still trying to find out why this happens. With AT&T the last few months we had to text each other. I could hear her but l kept breaking up she said and couldn’t understand me. Yet l can call my sister in law and friends in LA. Without having any problems . I did have a problem once when l called my son in law in Murfreesboro, l could hear him but he said l was breaking up and finally we were able to talk. Yesterday my phone dropped the call and l had to call him back. Do you’ll know why this is going on ? Thanks
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Christiana, TN
Reliable fast efficient
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Primm Springs, TN
It’s excellent service .
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College Grove, TN
Fast and reliable internet.
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College Grove, TN
Reliable internet, great customer service and very affordable.
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College Grove, TN
Your employees are always prompt, informative, helpful and cheerful!
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Lewisburg, TN
The strength and dependability
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Nolensville, TN
I have been very happy. Cable is dependable and service is excellent.
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Lebanon, TN
Lose service almost never!
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Shelbyville, TN
we liked the service previously, however in the past days we have had to go outside our home to make calls and text. Not sure what the issue is.
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Nolensville, TN
Customer service is extremely knowledgeable and easy to talk with. On-line Tech support has been extremely efficient in finding solution and resolutions to any issue. The engineer/tech that came to the house, Tim, was so easy to work with. First off, he listened and was so patient walking with me throughout the house to help identify problem areas regarding our internet band width and/or there lack of. We came up with a plan, and Tim was here for several hours as we worked out the kinks throughout the entire house, room by room internally and externally. By the time he left, we had all the kinks worked out, a new modem installed and found ways to make my work laptop, and personal laptops work more seamlessly with the internet. I really could have not had a better experience than what Tim provided. Every customer should get this level of attention and detail with dealing with any vendor. I cannot say thank you enough for resolving a recurrent issue up to this point.
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