The customer service is outstanding, way above and beyond what other companies offered. Pricing is incredibly reasonable. I like getting a bio on the tech who will be servicing the home, it was a great touch. All around great company to work with.
What I like about United Pest Solutions is that the office staff is friendly and easy to work with. During the work week I have always been able to speak to someone when I needed to. And on the weekends they have an answering service by which a message can be relayed, by a person, to a company staff member. They are very good at working with my sister and I regarding scheduling their Technician visits to my sister's house, since both of us usually want to be there when someone comes.
The Technicians are professional and courteous, and very knowledgeable about pests' identification, habits and treatments. They receive training and education to learn the best, as well as the least toxic control methods and treatments for each pest.
I like the quick response time when issues arise. We are located approximately 2 hours away and we have never had an issue getting a pest technician onsite when needed. I like the personable service from the president on down. I like the reminder notifications prior to service. I like that United Pest ensures that we are always BRC compliant.
The “ heads up “ on when My service person will be there . The notice left on My residences and the services performed .i also like the fact that if My service person sees any issues that might become a problem He is on top of it ! I would recommend United Pest
Solutions to anyone needing this kind of service .