I appreciate the advance notice of service dates, the customer oriented attitude of the techs and the care they take when servicing our property and the detailed follow up on results of the visit. Thank you!
Because our initial phone conversation was recorded and reviewed, your customer service agent was able to contact me to clear up a misunderstanding about fees for your pest service. While the cost was higher than I originally thought, I was very impressed that your company took the time to review the recording of my call and then proactively reached out to me to offer a mutually agreeable solution.
The per oA person always knocks on our door to let us know he will be on our property is always pleasant, polite and informative. I certainly appreciate knowing someone is on our property. They ask if we have any knowledge of pests. Before they leave, they again knock on the door and report their observations and if necessary, any intervention needed/employed. They are always, appropriate and professional.