UWM offers phenomenal pricing and products. The service level is absolutely top notch. My experience across the board with everyone on the team has been exceptional. They are all very knowledgeable, professional, friendly and responsive
When I call into United Wholesale Mortgage, the voice on the other end is always cheerful and the tone convinces me that whoever I talk to is really interested. That is especially true for each underwriter. And I very much appreciate the call from the underwriter regarding any status issues.
Chris [LAST NAME REMOVED] is always very helpful with each file question or other question that I have.
I love the recent pricing adjustment for conventional loans with credit scores down to 680. This was an added benefit to our business because we were able to submit these loans to UWM as to where previously we had to submit them to our 2nd tiered lenders because the pricing difference was so far off. Now with the pricing adjustments for the better we are able to place those loans with UWM. This is a huge win for us.
Also, our Account Executive Christina [LAST NAME REMOVED] has always been there for us and she allows us to bounce ideas off of her in terms of how to grow our team, business and be successful. We also love how we can ask Christina Cells questions and if she does not know the answer right away so is always using her resources to find them out. Thanks so much and we look forward to the continued success with UWM as our partner.