Universal Title was incredibly thorough and patient with me as a first0time home buyer. The team I worked with was recommended to me by both my agent and my loan officer, and they helped quell any concerns or fears I had of the home-buying and closing processes.
The UT team worked with me to make sure I was getting the best bang for my buck (they understood I had limited cash on hand to close on my home) and made sure my gift funds were well documented. Every time our situation changed for financial, buying-strategy, budgeting, and gifting reasons throughout my 3-week negotiation and closing process, I got a phone call and follow-up email from the team to make sure I still felt good about the process and any new directions we were taking. I never felt stranded, alone, or overly-confused during the whole process--which was such a huge comfort.
On the day of closing, the UT team made sure I didn't feel rushed while signing my closing documents, answered any last minute questions I had thoroughly, explained documents to me in layman's terms so everything was clear and understandable, and celebrated my first home purchase with me--including taking pictures of and for me with my keys and realtor.
I could not have asked for a better, more supportive, or more friendly team to work with during such an otherwise stressful life event.
Shannon and Brian were awesome to work with. Their communication was timely, they answered questions and provided updates from start to finish. I would highly recommend them.
Shannon and Brian are the dream team. Not every closing process is completely smooth.
However, it is a great help to have two people who will stop at no length to assist and bring things to a successful conclusion. Brian and Shannon's dedication to us as agents, and our clients is matchless. I would not use anyone one else but Universal Title Kingstowne.