The staff at Velorution are always awesome. They are helpful and knowledgeable and if they don't know something they do there best to find the information and give you a coffee while you wait. They are bike people and thats awesome.
I appreciated that the staff always conducted themselves in a professional, kind and caring manner. In addition, I always appreciated that they handled my bicycle concerns with care and understanding. For example, by continuously inquiring as to whether or not the product met my needs and suggesting areas for potential product improvement. I believe that this type of customer service, going above and beyond for customers, is truly exceptional. Furthermore, I was very satisfied with the quality of the automatic assist bike.
Thank you for the exceptional customer service.
It was a pleasure doing business with you.
Very welcoming place to walk into with very personable employees.
They are there to help you get the equipment that's best suited for you. No upselling.
They are all part of the outdoors community, and can relate your questions to "real-life" experience.
They have coffee!
Staff are knowledgeable and take the time to help you get the right product. They treat you personally and make an effort to be very helpful. The store seems well stocked with quality products.
The two gentlemen that helped my son and I choose his first bike were absolutely amazing to deal with.
I would highly recommend Velorution to anyone looking for a quality bike and great service. My kid is in love with his Trek Roscoe 7. Its getting him outdoors more instead of sitting on a video game. Thank you!!!