The fact you have local reps who are able to serve within a day or two of my need for them, sometimes the same day. I also like the fact that Richard gives me feedback and reports on the situation after a service call. He is respectful, friendly and cheerful.
Normand is heads and shoulders above previous tech! Nothing against the guy, Normand just has something behind his word and his work that makes you feel he WANTS to be there.
Pest Control tech is always ready to explain what is being done & recommendations for improvement.
If new issues are found, provides explanation & correction suggestions.
Excellent service from Matt. Helps eliminate or reduce insects around and in the house, and especially provides some comfort that we shouldn't get carpenter ants.
I appreciate the prompt and courteous replies to calls , I know every effort was made to book a convenient appointment.
Both times, the technicians were polite, on time, knowledgeable, willing to answer questions and give advice, and acted in a friendly, professional manner.
Technical service provided with knowledge and experience which gives us, the client, the confidence we need to feel safe from the dangers of pests in the home.