The knowledge and experience of your stylist they are professional and continue to ask you questions regarding your hair and what it is you want. If it isn’t realistic they tell you and come up with a better plan that looks good yet still comes as close as possible to what you have invisioned.
Leah really takes the time to try and hear you and understand what you want. She offers suggestions but doesn't push...I feel like I can really trust her and know that the end result will be beautiful.