First and foremost, I want to thank Rich for his sharing his extensive knowledge and respect for the biking community. The service received was unlike any other bike shop I visited in my quest to find a new mountain bike to replace mine that was stolen. Rich and his crew were all accommodating and professional. These are only a few reasons and they’re more, Is why Velo Reno is my new bike shop.
The service was excellent, answered my questions not once but several times about the same thing. Made sure the Trek was checked over before letting me take it home. Suggested the added accessories items I may need. No pressure selling and great experience.
I think your prices are super fair and I appreciate the NICA discount. I have purchased two bikes from you, and when I need another, I will come back. I love supporting local and I feel like you run the type of shop I want to support. Love seeing you in the community.
I found Velo last year when shopping for a new mountain bike. I bought a bike from Velo in June 2024. I have been back several times for bike service. Everybody is nice and the service is fantastic!
We bought a kid’s trek bike here. Excellent service, great help in deciding which bike was appropriate for her. Would recommend this shop for anyone looking for a bike.
I was very happy with the experience at Velo. I needed some pointers on a new gravel bike I had ordered online. And wanted to be fit for a stem length l. I appreciate the time and information I was given. The service was awesome….. they had my bike service done quickly. Staff was friendly, and knowledgeable.
Customer Service at Belo Reno is top notch. You can buy bikes anywhere, but the personalized attention given by Rich and his employees make this shop the one to go to.