Ordering non stock item was easy and received very quickly. James and Jordan both very helpful, knowledgeable and enthusiastic. Will not hesitate to revisit in the future.
I had great service from James. He reached out after I posted on a random forum asking for buying advice and offered for me to pop in and try some different size bikes on my radar.. Once I decided he put a cracking deal together for me with no pressure at all until I was happy to proceed.
Brought my bike in for a headset replacement (with the new part) and the work was completed in super quick time in no-fuss fashion. Thanks to the team, always a pleasure to deal with.
In an online digital world it is nice to have genuine, passionate people to actually talk to. It’s not all about the sale, it’s about understanding the customer and what each person wants to get from their cycling journey.
James and the team are always happy to make time, as they did for me when looking to purchase a new bike. Coming up with ideas and expertise that I hadn’t thought of.
They are a great team who I recommend massively.
Excellent advice and service from the team. I upgraded my Brompton and they helped to part ex my old one and guide my new purchase. They were kind and accommodating.
Really good communication from James from start to finish and made sure that my order was complete and all components functioned before delivery. Good attention to detail.