I recently bought a Brompton G-line from Veloline.
I absolutely love the bike!
I also thought the customer service I received was fantastic. I was kept informed as to when the bike would be in stock, all my questions were answered patiently and thoroughly, the folding technique was explained to me, I was allowed to have a test ride, the bike was thoroughly checked over (and will be again after 6 weeks), and I had a very nice coffee made for me and a good chat while the checks were done.
The staff were knowledgeable and had time for me. I’m very pleased that I bought the bike from Veloline rather than Brompton Junction which was my original intention.
Great selection of bikes and accessories.
But and this is not just veloline but I wish stores would stock more than just muc off cleaning and lubes. So many other (better?) options out there.
Bring a few other brands on board. Pnw, one up etc. and expand the Burgtec offerings.
Staff are super helpful and knowledgeable. Definitely recommend a visit.
Easy to order and new bike delivered quickly. Friendly, efficient and professional staff.
Having a Brompton dealer 10 minutes from front door very handy.
The guys were really helpful from the first visit and inquisitive look to new bike day. I feel lucky to have a good local bike shop that is run by people who care. The Madone was everything I wanted it to be
A really friendly team.
Service was excellent when I brought my bike in for a check over.
Am considering a new bike in the next few months & id like it to b from here!