I recently purchased a Trek SL5 bike from James and Alex at Veloline, Farringdon, who were both approachable, helpful and very knowledgeable about the bike. When I collected the bike, they set the bike up for me and got me to do some short test rides to ensure the bike felt comfortable to ride. I appreciate their help and will visit Veloline again as-and-when I need to in the future. Many thanks for your support again and excellent service. [FIRST NAME REMOVED].
P.s. I have already suggested to other people to visit Veloline at Farringdon if they need a bike or cycling accessories etc...
Service - friendly, relaxed, helpful, informative without being overwhelming.
Environment - spacious, aesthetically attractive, impressive range of stock, well-displayed, clean, relaxed.
Brilliant service. They seemed very honest and human, they also seemed passionate about everything "bike" which is always good. Got my bike fixed and checked very quickly and it wasnt too expensive either although they have a lot of extremly high quality, high end equipment in there too if youre looking for somthing serious. Brilliant shop, 10 out of 10.
Great customer service from the Veloline team. You are all genuine cycling enthusiasts, which means you care deeply about finding the right products and services for your customers.