Veloline have a potent combination of enthusiasm for cycling with a “soft sell” approach. The team is always keen to find the right solution for their customers’ needs, but won’t push their recommendation too hard. It’s there, but don’t worry, take your time and feel free to tailor it. That leaves the customer well supported, but in control of the purchasing decision.
There was a hiccup wben tbe original part failed, but the 30-day unconditional guarantee that the part carried was honoured without quibble.
Perfectly happy with the service.
Friendly, professional and brilliant service. Very helpful and services my bike on time as I needed it urgently done. Really accommodating friendly bunch of folks at Veloline Farringdon