You have Oscar who is an excellent customer service representative. Great personality and very helpful in assisting me in getting what I needed. Preston, I called him the Wizard. He was able to perfectly describe and recommend the bike that is customized to my needs which is the Boca Tricycle.
I had a wonderful shopping experience with these two gentlemen!
The folks working there are very friendly and know their stuff! I came in for a kickstand for my son's bike and the service guy had it done in a flash. I really feel confident that I can come to you with my bike and have it done right.
Mike in service was great. Had a tire problem while out on a ride. Was able to ride over to your shop. Mike installed a new tire for me while I waited.
Mike in the repair department has always been a tremendous asset to me with my bike. He is knowledgeable, friendly, and does fantastic work - oftentimes as I wait if he can fit me in. His vast array of skills has fixed my bike on multiple occasions, and I will keep coming back to your shop because of him.
I brought in my adult son's bike that he uses to commute to work every day in the city. It was in serious need of a tune up. In previous years I have purchased a bike at Village Cyclesport and have brought my own bike in for tune-ups and other services. I have always gotten excellent service from the service department and this time was no exception. I was impressed by the way that Mike handled the intake of my son's bike and was pleased that the work was completed 4 days sooner than promised. The bike looked great when I picked it up and my son reported that it was like riding a new bike once it got back to him.