When confronting the per gal price of propane earlier this year, I noticed the price offered was significantly higher than other dealers in the area. Instead of just switching providers, I called Vineyard Propane and told you my dilemma--after all, I have been your customer for thirteen years and wanted to see if there was any flexibility in the pricing. Your representative told me she would discuss it with her supervisor and let me know. Sure enough, your company offered a competitive price, and we are continuing to have a business relationship. I thought your response was most helpful, and I truly did not want to change to another company. Thank you again.