Service is fast for bike tune up. The staff is helpful for customers who aren't as knowledgeable about bikes. The layout of the store is still a little confusing. Store doesn't carry much clothing for biking after the remodel. Maybe the focus will just be on variety of bikes
I like that Walt’s is a low-pressure sale environment with knowledgeable staff and good service offerings tied to the sale of a new bike. I feel like I’m buying into a relationship with the store more than just buying a bike. It’s a good thing.
Everyone was very knowledgeable. I wasn’t going to spend 3K on a bike without a good test ride. I was able to take the bike on a long ride and determined the bike could climb steep hills.
I’m very happy with the service I get at Walts.
David Jones
Fully stocked with great bikes and accessories, and have superb maintenence dept to back what they sell. As with most things mechanical and technical there will likely come a time for maintenence. That is why I choose to buy from Walt's.
The staff are friendly and knowledgeable. I brought my bike in and got the tube replaced in a few minutes. The technician explained why the tire lost air. I appreciate the locally owned home town atmosphere.
Not only is the quality of work top notch at Walt's, the whole staff is extremely knowledgable and great to interact with. Highly recommend Walt's for bike needs!
The employees appeared knowledgeable and very kind especially Sarah. I appreciate the excitement the staff had just as much as I did concerning getting the bike out to ride. I hope the business continues to prosper. With what I have seen with Sarah and the two employees, the place will be there for many years.
We love the knowledge and the service we receive from each person we have ever dealt with at Walt’s. We believe they are honest and trustworthy and we will continue to buy and bring our bikes back to Walt’s.
I really like the care and attention to get the bike, back into working order and keeping in contact with me about the repairs i am a 24/7 rider, using my bikes to get around in town
thanks for all you do: mark, sarah and all at walts bike have a great summer
I am a big fan of Trek bikes. But more than that the customer service and friendly nature of Walt’s employees keep me coming back and recommending them to my friends.