Everyone was kind a polite. The old huffy bike that I brought in to have repaired and cleaned up. It looks like a brand new bike. I can not wait to ride it.
I have been a customer since, at least, 2004. Walt's has outfitted my entire family and they continue to provide an excellent service to all of us. They have even been welcoming of our dogs in the store. Sara is an outstanding professional and she continues to provide outstanding service aside from being extremely knowledgeable and the owners need to know how her knowledge and experience inspires a lot of confidence. I continue to bring my business to Walt's as they are consistently consistent in going above and beyond, whether it is buying a new bike, a new trainer or even getting cycling shoes for my son.
Staff is very knowledgeable and patient. My bike was ready for pick in the exact time frame I was told. Life time warranty on the bike is amazing, don’t get that anywhere often. Everyone is very helpful and kind.
Very friendly and knowledgeable employees, no pressuring to buy just because I walked in. Good recommendations on products I did and didn’t need based on my biking style.
I purchased my bicycle from Walt’s approximately 4 years ago: any regularly-scheduled maintenance they’re performed has been exceedingly prompt and friendly. Their basic bicycle workshop in late winter was fabulous in not only being informative but also in instilling confidence in me for doing basic repairs when on the trail. And when I’ve needed accessories, they display the perfect balance, for me, of offering assistance while also allowing me space to browse! If you like bicycling - or think you might - you really need to check out Walt’s!
I bought my bike at Walt's because of the help selecting and support for maintaining it. I haven't been disappointed. They are knowledgeable when I take my bike in and have even taken time when a called with questions or concerns. The staff all make me feel confident that they are SMEs.