The staff are truly knowledgeable with all things bikes. You tell the folks that work there are truly passionate about all things bikes. The service team is second to none in my book.
Sam was super helpful and extremely knowledgeable about the different types of bikes, styles and models. He helped me make an informed decision and I can't wait to start riding my new bike!
The bike maintenance service is always wonderful. I receive timely and thorough service. The employees are very attentive and polite. I highly recommend this shop.
My 14 year old son bought a bike with his own money from Walmart, and the bike broke in 2 places on the first day, rendering the gears completely unusable, so we returned it. We spent $350. I was worried about him spending more than was necessary on a bike, but he spent $600 on a trek bike from Walt’s, and the experience was completely different. The bike was perfectly tuned up, and significantly higher quality. We took the bike, day one, to the Katy trail and rode 30 miles. Did another 20 miles the next 2 days and bike ran perfectly. Walt’s includes tune ups for the life of the bike free of charge. I will certainly be buying future bikes from Walt’s. Thank you!
The service is the best. Knowledgeable, friendly, helpful, happy staff. Will continue to always use hometown bike shop for all my confidence building in riding bikes.
In days of digital and on-line everything, I love visiting the local bike shop where I can actually try stuff on, see how it works, etc. Sarah and rest of staff are always so helpful and friendly. Thanks for always being awesome!