The front desk people are quite friendly and helpful when needed. The gym and all the equipment is kept very clean. Teachers and trainers are all good. Also friendly. I enjoy my workout experience when I go to the gym. Thank you
Relaxing; music; tv, etc. I have one thing to say - not pertaining to what your asking- I don’t understand why some of the treadmills you can’t get “Run”. I have to go to a different treadmill to get this- it’s an ongoing problem still as I noticed as I started back at gym -like prior years. I enjoy “Run” while walking or running on treadmill- so great as you feel your part of the scenery
Friendly staff, mostly. There has been so many staff changes at the front desk, it's a little disconcerting. On our recent visit Friday afternoon, the young man who checked us in did not greet us or say anything. More training needed on customer service skills. Some of the front line staff are more interested in carry on their conversations with each other than paying attention to the incoming or outgoing members.
One complaint: It is jarring to hear the heavy lifters drop their weights as if they're entitled to do so. OK in your garage, but not in a community setting.
The club has a very upbeat positive vibe. I enjoy the many class options available for seniors. My trainer, Nathan, is personable and encouraging and has developed a program that fits my needs and current level of fitness, while at the same time challenges me.