I like the fact that the staff uses and knows the products. I have confidence that the advice I get will put me on the right equipment. The service is excellent provided by people with a huge number of years of experience. The windows are nice too.
Working with Kevin and the team was an absolute blast! The collaboration was amazing from day one, and they kept me in the loop with stellar communication throughout the entire build process. The final result is flawless, and I’m beyond stoked to get it out on the road. Thanks for being awesome!
Everyone I've talked with there is very knowledgeable and very helpful. Terrific advice, low pressure. Good selection, good prices, good turnaround on work requests.
Web sells great products and takes the time to make sure that they are right for you.
I love all 4 bikes I have purchased there and also our 2 XC ski packages.
The staff makes me feel like family and have earned my trust to repair and upgrade my bikes.
The staff remembers me when I walk in for service, even if it’s been months (1/2 a year?) since my last visit. That means a LOT. They’re always pleasant and accommodating, thorough in their service assessments and recommendations, do things correctly and on time, contact us to clarify what we want, if there’s anything new or unclear. Thanks Kevin, Zach, & crew!
This is my primary equipment shop in Bend. If I need new gear or require service, there isn't a better place in town. The staff, communication and quality is second to none. That's why I continue to frequent Web for the past 12 years.
WebCyclery consistently goes above and beyond. The staff is professional, friendly, and genuinely passionate about helping cyclists find what they need. Whether you're a seasoned rider or just getting into the sport, you'll get knowledgeable advice without any pressure. Highly recommend!
I drove 5 hours to pick up a bike they had in stock. When I got there the bike was already set up (tubeless) and they adjusted the shock for the correct weight and installed my pedals. it was a really quick transaction and everyone there was friendly and helped me load the bike for the long trip home. Great place to do business!