When I have a problem, somebody comes out to help me out. I wish my softener was more user friendly so I could fix things myself...but it is beyond my expertise. The softener I had before was more user friendly...a sign of the times.
Katie at the office is polite and caring with excellent response. The technicians are professional and focused. Monmouth IL office.
I have one of your most complicated systems consisting of several filters due to our well water and they help me manage it.
Had hard well water for years. Now no build up on faucets, shower heads and April Aire. The delivery is necessary and appreciated because I am a senior and unable to put the salt in.. laundry is better also!
I really like being able to call the office with specific instructions concerning my salt delivery. I love that the delivery person takes the salt to my basement and fills my water softener.