product seems to do the job as well as cheaper ones, but the service is great! they deliver and carry into house to the water softner on a timely schedule for your use of salt.
Overall, the service is great - no complaints. My only wish is that they catered to those that have low water usage. I'm a single person household and only need salt every 3rd delivery or so, yet I get charged whether i need the salt or not.
I like the convenience that they deliver our bags of salt for our softener. I also like the fact that we rent our units so they maintain them for us and replace the filters at no cost to us, especially the reverse osmosis.
I like that I can count on having water delivered at home. I am happy that the driver delivers my water respectfully. Thank you to the office that when I call to pay my bill or ask for a delivery schedule, they take care of it cheerfully.
We had a problem with hard water and bacteria in our water. We needed to get this resolved before remodeling our bathroom. Culligan had the solution with purchasing a clorinator and didn't have to shock our well and avoid possible damage to well. It really put our minds at ease. We went from extremely hard water (15) to normal range. Plus being raised on well water, they routed a line and put a special faucet on my sink so I could keep & enjoy my well water without the softener taste if I wanted to. That right there sold me on Culligan. They listened to my concern and found a solution for all our problems. Highly recommend!
Also with remodeling, we had the option to rent for 12 months and after a year if we wanted to buy, all rental money plus installation charge with go toward buying the softener. A win-win situation in my mind.
Jeanette [LAST NAME REMOVED]