West Chester

   1029 Reviews
1335 Wilmington Pike
West Chester, PA 19382
2483490900
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Recent Reviews:


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Your technician did an excellent job and your Porters were courteous and professional
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PHILADELPHIA, PA, PA
I originally scheduled the service at another vendor. After repeated excuses I called General. I was given a same day appointment to drop the unit and service was delivered as it was promised. I was also updated during the process. Nice peoe throughout the facility also.
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COATESVILLE, PA, PA
When we pulled in with camper we were taken care of right away by several people . They were right on the problem to find out what to do.
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E STROUDSBURG, PA, PA
Schedule service on time
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BARNEGAT, NJ, NJ
The staff was very helpful and accommodating!
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NEWARK, DE, DE
I had a propane leak. The general staff was able to find it and fix it within 2 hours. Excellent service!
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BEAR, DE, DE
Was able to get our 2025 GD Momentum 344M in for multiple repairs quickly and all were covered by factory warranty after our maiden trip. Big thank you to service writer Brandon Hurst and the repair/service team at General RV West Chester , PA !
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CHESTER, NJ, NJ
They have provided great service. My dealership was Campers Inn Toms River and their service was awful. At purchase there were several items that needed to be addressed. After 5 months ("Waiting for a part") they did nothing and scratched the furnace cover and replaced it but didn't paint it. If I hadn't noticed, who knows what would happen. General RV is more than an hour extra drive but more than worth it.
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Spring, TX, TX
Megan and shop foreman George did all they could working with Thor on our warranty repair. We were on a trip from Houston Tx when our hitch failed. They were both very knowledgeable, professional and able to answer all our questions. I think with my experience with General, I would buy my next RV there. Great job!
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POTTSTOWN, PA, PA
Awesome customer service. Very friendly. Keeps you updated on service. Honest and helpful. Quality work output.
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WEST CHESTER, PA, PA
Very professional, courteous, polite, and speedy
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BOOTHWYN, PA, PA
Friendly and quick service
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GARNET VALLEY, PA, PA
Service was good.
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MILLSTONE TWP, NJ, NJ
Called Monday for service appointment dropped off on Tuesday had everything done quickly so I can get back on the road. Everyone was helpful and polite. Communication was awesome very responsive kept me updated on progress.
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Glassboro, NJ, NJ
Quick response. Fixed problem.
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POTTSTOWN, PA, PA
Communication and demeanor
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HOCKESSIN, DE, DE
Great communication prior to appt and very patient explanation of work performed.
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HORSHAM, PA, PA
I could not have been more satisfied. I was very pleased with your working relationship with my Motor Coach manufacturer, expediting the resolution of my problem. Kayte, my Service Advisor, could not have been more helpful with excellent communication, frequent updates, and working with my supplemental Extended Service Payment Plan for payment. COLIN facilitated crucial services only available from my RV manufacturer. Frank acquired the needed parts quickly, knowledgeably, and most pleasantly. George ("DOC") added his considerable expertise and efficiency to the evaluation. Gratefully, Kenneth Frumkin
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LANDENBERG, PA, PA
Friendly staff, very accommodating
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WEST CHESTER, PA, PA
Seemed very competent and friendly as well
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