During my recent visit, the team expertly sealed my RV roof and successfully repaired my Truma water heater, leaving everything in perfect working order. Service Manager Will’s outstanding performance truly stood out — his professionalism, clear communication, and dedication to getting the job done right made the entire experience smooth and stress-free. I highly recommend West Chester General RV Center and Will to any RV owner looking for reliable, top-quality service!
Everyone at General RV in Westchester ,PA treated us with prompt friendly support. All our questions were cleared up, the demos were thorough and complete. To say that we were treated as Royals is an understatement ! We do not want to mention names for fear that we would leave someone out. Just let everyone know that our Son In Law Scott and we say THANK YOU !!
Bob and Betsy [LAST NAME REMOVED]
The issue with the non-working slide out was not corrected completely - we now have to come back up and drop it off again for repair/rewiring. This issue was clearly identified and we were told the motors would be rewired and they weren’t. Thankfully the service tech showed my husband how to do an override if the issues continues so we can get on our way for a planned 4-week camping trip.
Will and George were awesome. My family were over 150 miles from home with no brake or signal markers. They got us fixed and working in under two hours and back on the road
I was very impressed with my Service Advisor Jim Evan. He constantly kept me informed about all the repairs that needed to be done. He always kept me informed about status updates through email and text messages while my RV was being worked on. Extremely nice person, both him am I were Veterans who served in the Armed Forces. Very easy to work with and was always upfront with me about the final costs of the repairs. I would recommend him to anyone wanting great service on their RV. I give Jim a 10 out of 10 score. If I need future service with General RV of West Chester, PA, I will certainly ask for him.