The whole experience from shopping for a new RV the process was smooth and easy, then the walk through was great as they went over everything with us. The walk through to different departments was great as they introduced us to the parts Department etc. The people there are very friendly and very helpful. I would definitely be back in the future if and when we get a new RV, and I will definitely refer people. It was a great experience!
The whole experience was flawless with the purchase of my camper! I purchased my first camper from the previous dealership at the West Chester location and General didn’t miss a beat making it an equally great experience! I would recommend General to anyone looking for an Rv!
Will Moore was very helpful and super responsive. He kept me up to date on the progress of my camper from start to finish.
If you really wanted to WOW your customers though, give the outside of their rigs a wash.
Will was very professional. For instance - Demonstrated with his communication skills. Kept us informed and explain the repair process, charges, and advocating getting the service needed.
All of the team at General were very helpful supportive and communicated with us regularly. They went out of their way to take care of our issues. We cant thank Will, Kim, George and the rest of their team for taking great care of us and our RV
Katie is very easy to work with. I really feel welcomed by all the staff i interact with.
This visit, I showed up on the wrong date. The warranty work was quite simple and they worked me into the schedule that day. I was grateful.