The Techbician who walked us through the Blue Ox hook up and new braking system was great. The install was as we hoped. The Technician had all the answers to our questions.
Everyone was nice and pleasant
Helpful
The red carpet and VIP passes were fun
The education about the systems was a lot to learn! I really had no idea there would be so much information, therefore I was really happy to get the education. I look forward to being able to come in and have questions answered in the future….. I already have a few
The thing is my husband and I haven’t bought any sort of new vehicles since 2014 evidently lots has changed. And you don’t know what you don’t know about new vehicles. So explaining the simplest things May not seem necessary to the sales team, whose dealing with these vehicles all the time. And I said to my husband, I wonder if they filled up the tank. Nobody told me that they did and we didn’t know that it was filled up because the gas gauge is white light all the way to the top and then there’s a red part and because the vehicle is new, I’m guessing it didn’t know it was full so it told me that I had a range of 117 miles which is approximately the amount of gas distance I need to get home. So my husband and I thought that the red indicator was that the chassis had about a quarter tank full. We took it immediately to the gas station to try to fill it up and couldn’t understand why it wouldn’t feel it kept shutting off and then gas started to come out of the gas tank. So we gave up figuring OK will call them tomorrow. As we drove south, the range of the gas mileage kept increasing. That was curious when I woke up I said to my husband maybe the chassis didn’t know it was full cause it’s brand new probably never got filled up again, but maybe the white lights mean that it’s full and the red lights means that you oughta fill it.
So in conclusion, don’t assume that your customers know anything about the gas gauge and please tell future customers that may not have bought a new vehicle in a long time that you filled it up for them and they were greatly appreciate that 😆 lol
I’m grateful for the fill. I would just like to have known about it.
Thank you so much, Madeleine
Everybody was friendly and professional and the buying process went without a hitch ;-) .
Dymone our sales person walked us through the process and even helped us afterwards to get some minor cosmetic things fixed promptly.
I would recommend the dealership to others!
I would also recommend Dymone as I was very impressed with her sales style and follow up afterwards.
Brandon keep me informed every step,fast service and nice dealership didn’t feel bored at all waiting.I will be coming back for parts and service again.Tech was very courteous and professional.