I was heading out on a two week trip into New England when I found that the slides of my class a were not working properly. On an urgent basis I contacted General RV who were able to work me in to correct the problem. They literally saved our vacation. Kudos to Ian and Kayte for making it happen.
This is my 1st RV purchase, the sales person was super knowledgeable, a long time RV'er, and was helpful and friendly. Way beyond just selling me my new RV. The rest of the team were equally friendly, knowledgeable, and made the whole experience super positive.
They were extremely patient. We were waiting for Ins. to pay off our old camper that was totaled from an accident. They held a camper for us for almost a whole month. Everyone I talked with, but had to deal with me was so nice and so patient. Both salesman and and my finance guy worked above and beyond, and sometimes on their days off. We could not have asked for a nicer group of people.