I really like Brandon , the service guy. He was easy to understand and was good at not over promising how long it would take to get the laundry list of things done. The ladies at the front door were also very nice and helpful. Although I was never unhappy with the Stohlzfus operation, some of the upgrades were pretty impressive. The new bathroom is great, the waiting area is nice and the general condition of the showroom was also very nice. I even bumped into 2 of the guys who were clearly maintenance folks, and when they saw me drinking from the water faucet, they both chimed in and offered cold water in bottles.
Megan is always welcoming and helps work through any issues we've identified.. she provides regular updates via call and text. We had a short turn around this past service appointment and Megan got everything on our list either permanently or temporarily addressed.
Very good customer service in the parts department. They had exactly what I needed and also have a lot of great clearance items. Great group of guys — friendly, helpful, and easy to work with!
My husband originally called Camping World to inquire about getting a pin box, but it couldn’t be sourced in a timely manner. We then contacted General RV in West Chester, and the parts department was amazing from start to finish.
We explained that we needed the part quickly because my husband is relocating for work, and the parts team went above and beyond to find exactly what we needed within the timeframe we had. Their communication and follow-up were excellent throughout the entire process.
We would absolutely recommend them 7 days a week! We will definitely continue to give them our business and recommend them to friends and family. Thank you again for the outstanding service!
Everyone we met during our transaction. Couldn't have been more courteous or more professional. Especially appreciated meeting the sales representative. She was so helpful in making the proper decision for us. The service managers seem very nice and I'm very impressed with your parts. Manager, your other management team was very professional and very courteous and made very and made very. Welcome to us. We will enjoy our association with your company. As we need, thank you so much for everything