Friendly knowledgeable staff. The Trek bike I had ordered went on sale after I paid for it. West Michigan Bike refunded the difference so I bought fenders and a Bike computer. Love My new Trek Bike!
Fair pricing. Eddie was very helpful, explained what was needed for repairs and cost involved. And he was willing to show me what I could save money on and what wasn't needed.
Friendly, knowledgeable staff. And they don't talk you into services/products you don't need. They're just genuinely interested in helping YOU with the bike and services that meet YOUR needs.
Great expertise and professionalism, very friendly and helpful, and fast service as well.
I've been going to WMBF for years, and it's always a good experience.