The service is always great! Whenever I need something for biking, Dave is invaluable and will take the time to search for the item that best fits my needs. I will not go anywhere else for biking advice and gear.
Michigan Bike and Fitness Customer Feedback
I want to take a moment to recognize an exceptional team member at your store: Dave.
From the very beginning, Dave was super helpful, genuinely attentive, and incredibly personable. It’s obvious he truly loves what he does—his positive attitude and willingness to help made a big impact on my experience.
Even while juggling his other duties, Dave went above and beyond to assist me, taking the time to make sure I had everything I needed. What really stood out was how he followed up with me, even when he was clearly busy and went the extra mile to help this newbie gravel biker. That kind of dedication, care, and customer-first mindset is rare these days.
Michigan Bike and Fitness is lucky to have someone like Dave on their team. Please pass along my sincere thanks and appreciation!
Rating: ⭐⭐⭐⭐⭐ (5/5)
I appreciated it that when I purchased a child bike seat for my bike, they were willing to install it for me and show me how to take it on and off and included that in the price of the seat.
The knowledge of bikes and what was needed to keep me peddling along! The fast turnaround you provided and great customer service and care with my bike! Thank you!