Jason was wonderful showing and explaining the Townie bikes. It was fun looking and riding the different bikes. Today we rode our new bikes 10 miles through the local state park. Thank you Jason. It was worth driving the 4 hours to make our purchase.
Service is top notch, great at communicating length and if there is any delays and when things are expected to be done. Staff is super friendly and knowledgeable.
I came into the store with a rim, tube and tire. I was greeted and offered assistance. The person who helped me evalutated the tube and tire and recommended that only the tube was broken, that the tire had good wear left. He mounted the tube and tire on the rim and sent me on my way (I paid for the tube and the mounting - a very reasonable fee.).
I am a first time customer. I am impressed with the friendly staff. They took time to explain and make recommendations for my questions. I am very impressed with this bike shop . Bravo !