Your staff in the service department was very helpful and professional; they were able to do the repair quickly while I waited. That is good customer service.
Great customer service both on the phone and in person. I also was able to talk to an employee bike mechanic on advice to install the product I bought.
First, kindness with customers, second professional knowledge.
You were top on these two issues. Great pleasure yo see you.
All gratitude to you. It is very well deserved.
I like that the mechanics are knowledgeable, helpful and honest. My bikes are old and basic and I feel congident that they have been given as much tlc at the end of the day as any high end bike. Excellent customer service!
Andrew was excellent in providing me with many options and took the time to find a bike/size suited to me.
Thank you Andrew!
Regards,
[FIRST NAME REMOVED]