The staff was very friendly and helpful unlike many other bike stores they did not sit around and wait to be asked a question they came over and asked if we needed help and answered questions we had. Very knowledgeable staff up front as well as in service department.
Andrew was fantastic help answering my questions and guiding me to the best bike for my type of riding. I have been very happy with my purchase. The first day I took it for a 100km ride and handled perfectly.
Recommend West Point Cycles if you’re looking for help in finding the right bike.
Very friendly and helpful staff. Angar was very informative and patient answering all my questions. After purchasing my bike I was pleased to find out that I get two complementary tune-ups within a year.
Very helpful and considerate staff. I was treated with courtesy and consideration while my bike was in for repair and I would not hesitate to recommend West Point Cycles to friends.
I have found the staff very polite and accommodating. I told my daughter that after riding for around an hour my shoulder blades would ache. I once asked if my handle bars could be raised, but apparently they cannot. She said I should have been sold a bike that fit my body better.