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   2551 Reviews
89 Maple Street
Danvers, MA 01923
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Recent Reviews:

Customer service is awesome!

Customer service was outstanding! Hunter was so knowledgeable and helpful in helping me pick out a bike. And extremely patient……great employee!

Over the years I've bought a number of bikes from Western Cycle: good products at a reasonable price, friendly and obliging staff, reliable service and trouble-shooting.

Service was excellent -- I was provided with a rough estimate and wasn't pressured into purchasing anymore than I needed. I was given a timeline for work completion and it was done 2 weeks ahead of schedule! When picking up my bike, I brought my sons in for a brake line fix and they did it on the spot. Prices were reasonable!

I liked our salesman. And, I really like my Electra bicycle.

Thank you for the super friendly expert e-bike service. I'm 1200 miles and a year into riding my Aventon Level 2 ebike. It has proven a great choice for me. I ride it to every place I go locally and leave my car parked when home. The throttle is a big plus over other models costing $1k or more. The Danvers shop was able to take care of replacing the front tire while I took a loaner for a ride on the adjacent rail trail. Thanks Western Cycle for great service and product choices.

Your bikes have good quality they are brand new have good deals and have everything you need there

You were fast and efficient, I appreciated how quickly you worked! Also, reasonably priced to fix my daughter's bike.

Wouldn't bring our bikes anywhere else. Top notch staff, very friendly.

Service was great, my son wanted a se bike wich I knew nothing about and as soon as we walked in the gentleman helped us my son didn’t like anything on the floor so he went online looked up a few bikes and found one my son loved ordered it and my son loves it thank you so much.

I like the fact that when I bring my bike in for repair, I can get a whole summer out of it without any problems

Very helpful and informative staff. Repaired my bike ahead of schedule even though I didn't purchase there and is not a model sold there. I will buy all future bikes from you. Thank you,

Everybody was so nice, super helpful with sizing and product knowledge, I’d come back anytime and recommend others do the same.

Peak riding season with a short turnaround after snapping my rear derailer cable

Excellent help getting a part

Professional, courteous & knowledgeable

Honest about repair and fast.

Jamie was excellent. He made sure that we tried all the options for the type of bike we wanted.

Good job all around.

As a new cyclist, Western Cycle has been a wonderfully soft place to land. I bring in my smallest or silliest questions but everyone has answered them with patience and understanding, and has ultimately helped in every situation, whether it was with repairs or purchasing new equipment. I'm really grateful for every staff member's calm and helpful presence as well as the depth of their knowledge and expertise.