I ordered and purchased a product over the phone. I had a courrier pick it up and the Western Cycle staff hand delivered the package to the curb for the courrier! Good customer service.
Service was great! the only complaint i had is the gave my bike back covered in greasy finger prints. They wiped it down but really. You guys are the best, just remind the team clean off the grease prints they leave behind. Would I recommend you absolutely!
Thanks [FIRST NAME REMOVED]
The salesperson I had was very patient and helpful. He knew the different options that would fit my needs and was able to quickly help me pick out reasonably-priced accessories I knew I would need. Great experience.
Helpful, knowledgeable and friendly staff in stores. Good selection of inventory. Convenient location combined with online presence. Keep up the good work.
Customer service is bar none. Extremely knowledgeable and friendly. Very accommodating and easy to work with. Recently came in for brakes and grip replacement.
We had a special order from SE Bikes this past Spring & Western Cycle delivered with 100% satisfaction. Jamie kept us posted as to the bike's delivery date every few weeks until it finally arrived in August. They assembled the bike when it arrived and we were able to surprise our son with a fantastic Birthday Gift. Thank you to the whole Western Cycle Team! M Roy
Many good brands to choose from, friendly, knowledgeable and accommodating staff. Not pushy. Never made me feel foolish with my never ending questions.