Western Cycle Googlemaps

   2551 Reviews
89 Maple Street
Danvers, MA 01923
9787741685
Visit Website

Recent Reviews:


Customer service is awesome!
Report a concern

Customer service was outstanding! Hunter was so knowledgeable and helpful in helping me pick out a bike. And extremely patient……great employee!
Report a concern

Over the years I've bought a number of bikes from Western Cycle: good products at a reasonable price, friendly and obliging staff, reliable service and trouble-shooting.
Report a concern

Service was excellent -- I was provided with a rough estimate and wasn't pressured into purchasing anymore than I needed. I was given a timeline for work completion and it was done 2 weeks ahead of schedule! When picking up my bike, I brought my sons in for a brake line fix and they did it on the spot. Prices were reasonable!
Report a concern

I liked our salesman. And, I really like my Electra bicycle.
Report a concern

Thank you for the super friendly expert e-bike service. I'm 1200 miles and a year into riding my Aventon Level 2 ebike. It has proven a great choice for me. I ride it to every place I go locally and leave my car parked when home. The throttle is a big plus over other models costing $1k or more. The Danvers shop was able to take care of replacing the front tire while I took a loaner for a ride on the adjacent rail trail. Thanks Western Cycle for great service and product choices.
Report a concern

Your bikes have good quality they are brand new have good deals and have everything you need there
Report a concern

You were fast and efficient, I appreciated how quickly you worked! Also, reasonably priced to fix my daughter's bike.
Report a concern

Wouldn't bring our bikes anywhere else. Top notch staff, very friendly.
Report a concern

Service was great, my son wanted a se bike wich I knew nothing about and as soon as we walked in the gentleman helped us my son didn’t like anything on the floor so he went online looked up a few bikes and found one my son loved ordered it and my son loves it thank you so much.
Report a concern

I like the fact that when I bring my bike in for repair, I can get a whole summer out of it without any problems
Report a concern

Very helpful and informative staff. Repaired my bike ahead of schedule even though I didn't purchase there and is not a model sold there. I will buy all future bikes from you. Thank you,
Report a concern

Everybody was so nice, super helpful with sizing and product knowledge, I’d come back anytime and recommend others do the same.
Report a concern

Peak riding season with a short turnaround after snapping my rear derailer cable
Report a concern

Excellent help getting a part
Report a concern

Professional, courteous & knowledgeable
Report a concern

Honest about repair and fast.
Report a concern

Jamie was excellent. He made sure that we tried all the options for the type of bike we wanted.
Report a concern

Good job all around.
Report a concern

As a new cyclist, Western Cycle has been a wonderfully soft place to land. I bring in my smallest or silliest questions but everyone has answered them with patience and understanding, and has ultimately helped in every situation, whether it was with repairs or purchasing new equipment. I'm really grateful for every staff member's calm and helpful presence as well as the depth of their knowledge and expertise.
Report a concern