Went to drop off bike for service 10 minutes before closing. (needed a brake cable) Did the repair right then. That is customer service! Saved me a trip back to the store. very unexpected .... very apprecaited!
AMAZING service...needed a full tune-up on a bike we had purchased there a few years ago. Dropped it off, knowledgeable staff, super fast turnaround time...awesome experience.
Dane was a very welcoming, knowledgeable, and helpful sales person. I came in with my 12 year old son to look at a 29” SE Big Flyer. Dane helped us with sizing, information, and accessories. We ended up getting the bike, my son was so happy, and even mentioned how much he liked the “bike guy” at the shop. The shop has a good selection of Bmx style bikes, the people are friendly, and I would definitely recommend checking them out. Thank you.
The team at western cycles listens well to what I’m saying & asks good clarifying questions in order to address the issue I’m having. They also make excellent & helpful suggestions & do a good job fixing my problem.