Quick turn around on the servicing of my bike. Guys were super friendly and knowledgeable about what my bike needed. Have been using you for years and am always satisfied with your work and price.
I realized I needed to upgrade options on my bike to make it easier for me to use, I.e., trigger shifters. Luke helped me realize that I was spending more money on it then the bike was worth. No pressure to make any decision, just information. Once I decided to buy a new bike Owen gave me a clear picture of the options in my price range. It’s only been a couple of days, but I feel I chose the right options and size frame for me.
Great employees with excellent knowledge of all the products your stores have in stock.
Stores are very clean and full of inventory.
For not being the BIG BOX store prices are very competitive.
Thank you
The Western Cycle staff and very knowledgeable and extremely patient and helpful. They helped identify the right bikes and the right size. I highly recommend them.
I worked with Luke to explore options for servicing or reconfiguring my 20 year old race bike. He was great! He understood what I was looking for, provided options, showed genuine interest, and made me feel like we were partners in this. Ultimately I decided not to sink a lot of money into the bike but my experience with Luke and the shop was exceptional. I'll return for future bike needs. Thank you.
Very friendly and helpful to find solutions to problems at a moments notice. Very professional. If you want good work at a reasonable price this is the place.
First of all, I would like to express thanks to all personnel of Western Cycles for providing me with absolutely amazing ebike, the one I was looking for on very short notice. The guys in the store were very helpful, polite and friendly and demonstrated high level of experience, proficiency and professionalism. I am an elderly man and was treated with respect and dignity. The bike I bought was delivered to me in accordance with scheduled delivery, besides adjusting the hight of the saddle, I was given detailed instructions on safe riding, and essential maintenance. I was kindly invited to visit the store in case of needs and call them any time if any questions occur.