Despite not being able to fix my e-bike. They were great to deal with, provided lots of information, and in the end because they couldn't fix it, they didn't charge me for the time they spent looking at it. Throughout my experience I dealt with multiple people and they were all super friendly!
The servicing on my bike was quite quick (only a couple of days from drop-off to repaired) and I believe it will have been done to a very high quality. Overall, the bike shop at Western has always impressed me.
Service was fantastic! Prompt and friendly. I had a flat rear tire on my e-bike. They were eager to help with unloading and loading my bike into my vehicle. I could not have done it without them. They're great! Thanks guys 😊
I appreciate the universal willingness to help and the overall enthusiasm to share with the customer. It is consistent and demonstrated by all staff. Thank you
Always fast, friendly service. I really appreciate how active the shop is within the cycling community, and that is 80% of why I support the shop any chance I get. But the service you receive at the shop is always top tier