They are always very helpful when it comes to fixing my bikes. Very quick on getting my bike back. I have never been talked down to and always feel like they listen to the issues I'm having. All in all I have never had an issue dealing with anyone in the store.
Was looking for a bike lock. Staff member was very helpful with advice. He gave me good info on different kinds of bikes. We've nearly always had good service from you
Walked into western cycle, not knowing exactly the type of bike me and my wife wanted/needed.
Bert helped me thru the entire process very friendly and knowledgeable. We ended up buying two bikes for me and my wife from him he was great! Very helpful and patient excellent salesmen.