Western Cycle is a great business and even better member of the community. They have the best products and fast turnaround when ordering parts or repairing my bikes. They are transparent and honest.
Western is always promoting events, supporting those events and are contributing to the biking (and many other activities) around the province.
Great business - great leadership.
After having both wheels stolen off my bike, I reached out to Western Cycle and was genuinely impressed with how quickly they were able to help me. They got me sorted out the very same day and had my bike back together almost immediately.
John was especially helpful, friendly, and accommodating throughout the entire process. What started as a pretty frustrating situation turned into a really positive experience.
It’s the kind of customer service that makes you want to support a local business. I really appreciated how quickly they stepped up to help. Absolutely a 10/10 experience, and I’d happily recommend them to anyone!
Needed repairs with parts for my ebike.
John and the entire service department were exceptional how they took care of the situation.
Will definitely come back, as I have since.
Thanks very much