Friendly personnel. Helpful. Always have product in stock. Told me exactly what was wrong with my bike. Gave me a quote. Very reasonable prices. Repair was finished in 4 hours. I was pleasantly surprised. The total payment was the same as the quote. I’ve been here a few times in the past ( needed new tires and inner tubes) and will keep coming back if I need repairs. If I eventually need a new bike, I will definitely check out this place. Highly recommend for all things bike related.
Despite not being able to fix my e-bike. They were great to deal with, provided lots of information, and in the end because they couldn't fix it, they didn't charge me for the time they spent looking at it. Throughout my experience I dealt with multiple people and they were all super friendly!
The servicing on my bike was quite quick (only a couple of days from drop-off to repaired) and I believe it will have been done to a very high quality. Overall, the bike shop at Western has always impressed me.
Service was fantastic! Prompt and friendly. I had a flat rear tire on my e-bike. They were eager to help with unloading and loading my bike into my vehicle. I could not have done it without them. They're great! Thanks guys 😊