It was during starting of the season so there was quite a bit of backlog for service. But once the service came around, the turn over time was super fast. The service on the bike was excellent, bike is performing flawlessly.
WRC is among my “go to” LBSs in Denver area. They always have the widest selection of the entire gamut of Cycling needs/wants of any retail shop in the area + multiple locations. Always staff available on the floor to ask questions or simply check in as shopping.
Great prices, great products, great service and on the off chance you have to return something (damaged) they were awesome to work with. Communicated very well and seriously just a solid company across the board.
The service techs were patient and helpful. They explained what my bike (Trek FX4) needed and what they recommended for me to consider. They answered all my questions both at drop off and pick up. Overall very pleased.