You have a great range of products. Your customer service, to someone who has just walked in the door, is a bit lacking. I had to find what I was looking for by myself. And I had to wait at the register to check out. My advice to other will be: Lots of stuff that you want, do your homework before you arrive, be prepared to help yourself.
Josh was fantastic with helping my friend Evelyn find a bike. We had a pretty good idea with what we wanted but he helped us test ride as many bikes as needed. Super informative and very eager to help. I really appreciate his patience and support. Nothing like a birthday bike day!
I received amazing customer service from Matt D who recommended the perfect bike rack for my needs and also helped me with install instructions and recommendations. He was super knowledgeable, professional and friendly. He’s a keeper!
The shop is very helpful with many sales people to assist you.
I purchased a new E bike last weekend. Rode several bikes to compare the ride. Left very happy!!!
I’ve been in this shop several times with what I’m sure are stupid questions to the staff there. But they never make me feel that way. They are kind and knowledgeable and quick to help me out. Several other bike shops have popped up near them in recent years but I’ll be keeping my business here!