Rob was amazing, listening to all my needs and providing feed back to like a million questions plus some at the end of the day I felt comfortable with my purchase and was very ecstatic to have made my purchase thanks Rob. P.s. I still think my girl friend works for you guys lol
I stopped into Wheat Ridge Cyclery to browse road bikes and ended up having a great conversation with Isaac. He was kind, curious, and genuinely helpful—asking great questions and getting me to think about whether a gravel bike might be a better fit. I asked him to walk me through everything like I knew nothing, and he did just that. He took the time to explain all the differences, had me test out a few bikes, and helped me land on one that felt right for me.
I came back a few times while doing my own research, and when I returned to make the purchase, Isaac was tied up with another customer—but he still checked in throughout the process. Josh stepped in and was fantastic as well. He helped get the pedals set up, walked me through the sizing adjustments, and helped me pick out some gear.
Isaac really deserves credit for laying the groundwork and making me feel confident in the decision, and Josh helped bring it all together. Between the two of them, I had a great experience and feel well set up with my new bike.
The staff is extremely friendly and knowledgeable. I received fast service each time I visited the store. The store also has a wide selection and a great atmosphere.
I'm traveling from Texas, ordered item on line and picked it up at the shop... very convenient! Wished I had had more time to spend there, but I'll be back!
I worked with Josh the service technician and he went over my bike and found another item that needed to be addressed, besides what I brought the bike in for. Josh was very helpful and pleasant to work with! The necessary parts were ordered and the repairs were done in a very timely manner. I highly recommend the service team at Wheat Ridge Cyclery!