Ben quickly diagnosed the reason for the gear slippage I was having and had me out the door in no time! Took my bike for a test drive and she’s running like a champ.
The guys are awesome. Real knowledgeable and friendly. I went in for some help with my tire and they fixed me up so fast! Super happy with the customer service! I’ll be back for sure.
I was able to drop my bike off for service and the team was able to have it quickly back into running order. Friendly staff and quick service. Great team
Products are top notch and staff listen very well to customer feedback. Also, staff go the extra mile to help customer load bicycles onto the transport vehicle after services.
Thank you.
Straight up old school shop. Had replacement parts, gave fair estimate, quick repair. Guys were polite and efficient. No upselling, no added charges. Repair done correctly. Plan to keep using this locale.
Super friendly responsiveness on the phone and in person; assessed what my bike needed for its "tune u'" and had it ready for me to pick up within 24 hours. And thanks, Tom, for your bike path information!
Great selection of bikes and equipment. Incredibly knowledgeable and helpful staff! We happily drive 30 miles bypassing numerous bike shops to come to Wheel Base and have for years. I used to live down the street from a bike shop in another town and still drove to Wheel Base. They love helping people bike better.
My bicycle was taken in right away and the work was completed within a couple of hours.
Everything looked good and road pretty well during my first time out afterwards.