Nobody but wheelbase works on my bike. Other shops have even told me I should replace my bike rather than have it serviced. (Tells a lot about how other shops view the relationship between a bike and its owner doesn't it?)
The wheelbase mechanics and owner are professional; great to work with and I would never think about taking my bike anywhere else.
Every since I bought my first bike in 2002, I have sought out Wheel Base for all my needs. They have helped me in all things big and small and I have enjoyed every interaction.
The best bike techs I have encountered in a long, long time. Very knowledgeable and friendly. Willing to hear a problem about any bike, not just the expensive road bikes.
Quality products, prompt, courteous service, they stand by their work, focus on what’s best suited for the customer. We purchased our first bicycles from Wheel Base because [FIRST NAME REMOVED] recommended a particular model based upon our intended use as opposed to what was in stock or on the floor.
The owner and the employees—they are always so helpful and friendly 🙂 They provide expert, fast service and excellent communication. They charge fair prices and have a great selection of of bikes and accessories. My favorite Frederick LBS!
The gentleman at Wheel Base took my bike and immediately began working on the adjustments I needed. While performing the maintenance i need he also provided me with a lot of helpful information about my bike and also performed some other minor maintenance items that needed to be taken care of. He was very personable and fast.
Great customer service. Tom is very knowledgeable and helpful in explaining the technical side of things. I’ve purchased two bikes from The Wheelbase and have had mine and my grandson’s bikes tuned up there. Merchandise, service, and accessories are top of the line and reasonably priced.
I would not hesitate to recommend this terrific local business to the beginner or seasoned rider.
After moving out of Frederick I still make it a point to bring my bike back to them for major service. The staff at the store are professional and they really know what they are doing. My 14 year bike rides like it is brand new.