Every staff member we encountered at Wheel Base Bikes during drop off and pick up was so courteous, professional, and extremely knowledgeable. They engaged wonderfully with my 11 year old as it was his bike that needed fixed. His bike was even ready a day earlier than they predicted.
I liked how professional and quick mechanics are. Mike knew what to do and how to make my bike better without over charging on labor time. Mike is a good mechanic and trusted by many.
Wheelbase is the gold standard when it comes to buying, maintaining and repairing bikes! I've been a loyal customer for decades and have purchased my last 7 bikes there. Wheelbase is competent, friendly and always provide excellent advice and excellent service. The prices are always great and the staff is absolutely fantastic!
Truly professional service and support. I have been a customer of, and fan of, Tom and his team at Wheelbase for many years.
I have purchased my bikes and unicycles from Tom and bring them back for annual service - the bikes are like new once Tom and his service team have done their magic on the bikes.
Thank you for always taking care of your customers in such a magnificent manner.
Simon
They have years of valuable information. They are willing to tell you how you can improve your riding style and bike maintenance. They will try and save you money when they can. They will endlessly answer questions.
The staff is professional, friendly, and helpful. They treat the pleasure, novice, advanced, and serious riders all the same. Their love of cycling really comes through in their customer service.