Wheel & Sprocket, Evanston Facebook Twitter Googlemaps Yelp

   5191 Reviews
1027 Davis St
Evanston, IL 60201
8478647660
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Recent Reviews:


Friendly and knowledgeable staff

Good customer service, knowledgable sales men and women.

Excellent knowledgeable Team. From sales to service very helpful. Always take the time to explain every detail weather purchasing a new bike or regular service / maintenance. I have been a custom for over 15-years and always have the best experience with the Wheel & Sprocket Team 5-star service all around!!

Friendly and knowledgeable staff

it's nice that when you walk in the store someone tries to help you. Turin ppl used to ignore customers

I appreciated working with individuals at the store. Chris and Sprite were very helpful throughout my shopping experience. In the past I have shopped at Wheel and Sprocket because there has been an unpleasant atmosphere with male employees who would mansplain bikes to me or would talk to my spouse when I, a female, was the one looking for a bike. Thank you for employing a variety of types of people with various backgrounds, gender identities, and more inclusive attitudes.

I like that you were willing to fix what was wrong and offered to improve other things but didn’t pressure me to go beyond what was needed for the bike to work safely.

Excellent service. Chain replaced while I waited at no charge!

Service was excellent. Team was informative and provided options.

Just great customer service. Sprite was awesome!

Friendly, easy to getnin

John H is terrific. Remembers who I am and always takes great care of me when I come into the shop . I really appreciate the great customer service.

Great friendly and knowledgeable service at the time of sale and well beyond. I am a customer for life.

Gretchen ordered the product I needed after I spoke with her on Tuesday and had it in the shop on Friday, when I needed to pick it up! Terrific service! Thank you.

Everyone was kind, knowledgeable, and helpful.

Friendly, professional service.

The staff are friendly and knowledgeable, and the repair was performed in a timely manner.

I like that they showed me everything I needed to know about the Mike and they talked me into a service plan that I know that I definitely need

People were very professional and willing to answer questions regarding the products and services.

Excellent service dept. and people.