Excellent knowledgeable Team. From sales to service very helpful. Always take the time to explain every detail weather purchasing a new bike or regular service / maintenance.
I have been a custom for over 15-years and always have the best experience with the Wheel & Sprocket Team
5-star service all around!!
I appreciated working with individuals at the store. Chris and Sprite were very helpful throughout my shopping experience. In the past I have shopped at Wheel and Sprocket because there has been an unpleasant atmosphere with male employees who would mansplain bikes to me or would talk to my spouse when I, a female, was the one looking for a bike. Thank you for employing a variety of types of people with various backgrounds, gender identities, and more inclusive attitudes.
I like that you were willing to fix what was wrong and offered to improve other things but didn’t pressure me to go beyond what was needed for the bike to work safely.
Gretchen ordered the product I needed after I spoke with her on Tuesday and had it in the shop on Friday, when I needed to pick it up! Terrific service! Thank you.