I had an accurate quote within 15 minutes from David, who was patient, polite, and knowledgeable. Despite what looked to me like a major repair, I had by bike back later the same day! It rode like a breeze.
The staff is friendly and courteous, and does a good job of explaining the problem to me. They do a great job on the repairs, and usually get things done pretty quickly.
I needed a little service done on my bike. They were extremely friendly, explained everything nicely and got my bike back really fast. Highly recommend!
I love the customer service, and love the employees! Very nice people. I always have a fun time the second I enter the store. There is super fun and energetic energy throughout the store.
TY, Wheel & Sprocket staff, for your individualized attentiveness to my questions about repairs & equipment. Every W&S employee (service, sales, managerial) has been kind, encouraging, and helpful.
My LBS rules! Great mechanics (Alex) and staff all around. Trek bikes- made just down the road, and a great selection and variety of all components including the coveted lizard skins purple bar tape.