Expert, knowledgeable, friendly and kind. Not only did James help with a repair, he explained clearly what had gone wrong. Because he was easy to talk to, I felt free to ask other questions and get recommendations. This was my first visit, and I'll certainly return and recommend to my friends.
I had the same tire go flat twice , so instead of just fixing the flat the team inspected everything to make sure there were no additional or underlying issues.
First time there
Called before going
Customer service was top notch
Shop looked very nice modern so many bikes and accessories
everyone was working
everyone professional
Will definitely come back and recommend to friends and family
Thank you
Service is amazing. Every time I’ve had a problem with my bike and brought it in without an appointment, the service guys are incredibly nice and always find a way to get it fixed right away. I always offer to come back a few days later and they somehow squeeze it in. And everyone is really helpful with any questions I have. Same goes for the sales team when I bought my bike. It’s hard to find good service nowadays in any industry, so keep up whatever you all are doing!