You sell all the stuff I need to work on my bike myself and have top mechanics who explain everything. I also appreciated how Yong Qi solved my derailleur problem while I waited.
Extremely helpful staff. Keith and Rachel were wonderful during my two visits for test rides and third visit when we finally bought two bikes. Super helpful, very knowledgeable and patient.
Excellent customer service, value customer opinion, competitive pricing, knowledgeable sales staff and technicians. Top Trek dealer with a very Comfortable buying experience. First time buyer but definitely will be a repeat buyer.
Excelente servicio al cliente, opinión valiosa del cliente, precios competitivos, personal de ventas y técnicos con conocimientos. Distribuidor Top Trek con una experiencia de compra muy cómoda. Comprador por primera vez, pero definitivamente será un comprador recurrente.
Mechanic greeted me as I walked in and took care of me right way. He was very knowledgeable and got me in and out quickly. Thank you for all your help.
Items arrived quickly and in good condition. Only issue was that email confirmation didn't include a confirmation number or the phone number the order was placed under so it took a while to look up while picking it up. But other than that it was fast and easy.
John does an amazing job servicing the bikes and Wheel and Sprocket has a fantastic selection of cargo bikes available for families and commuters alike. It’s not like a lot of bike shops where there is an intimidating bike bro who only wants to direct you to a carbon fiber racing bike.
These guys have been a lifeline for me as I dealt with a tire with an invisible/embedded piece of glass which caused 3 flat tires in 2 days. Was beyond frustrating, but the guys helped me manage through it.
Much appreciated!
I am grateful that I was provided such excellent service by Rachel when it came time to change my bike model from a road bike to a hybrid due to lumbar disc issues. Rachel’s expertise was evident and her recommendations were intuitive. I am so excited about my new bike, it’s quality, and fit. This was my first experience at Wheel and Sprocket, and I highly recommend this bike shop.