Everyone was friendly. The tech who fixed my bike was able to figure out why I kept getting flat tires and fixed the issue (a metal shaving lodged between the tire and rim). She could have just fixed the tire, but went further and fixed the unlderlying problem, which is very appreciated.
I am pretty particular about my bikes and always feel that the staff at Wheel and Sprocket hear me out and work with me to find ideas to make my rides safer and smoother. Everyone is also very friendly and it makes it a pleasant occasion to stop by for service or just to say hi.
I drove to this shop because of their reputation, and it was worth it. They took the time to do a proper fitting and set up the bike perfectly before I left.
There help in find products that will work best for your individual needs is awesome. They listen and address your concerns with knowledge and efficiency. Love the staff and their products.