I use the mechanics and order parts now and then and the customer service is always excellent, and the staff alway have the understanding of what the customer needs, 10/10
Service is first class, the staff front of house Tom and Johnny are knowledgeable and easy to talk to creating a relaxed atmosphere in the shop.
Mechanics Tom and Mick equally as good , always provide you with a very informative update on your bike, both during and after the service.
Well done
Friendly, knowledgeable and helpful sales team from initial telephone call to fitting and purchase. Would 100% recommend and will be back as a repeat customer.
A pleasure to deal with the whole team in the Darlington store, the bike was a 13th birthday present for my son they made him feel special and helped him with additional items fitting all to the bike plus made custom changes to ensure it fit his size perfectly.
Thanks
I used the workshop service and after booking in my repair, it was completed very quickly on the day as promised. You did exactly what you said you would in the timeframe agreed so that simple service is a good customer experience for me.
Always a great service and helpful staff
There was an issue getting my Tyre to seat which took several visits to the shop
But it was resolved in the end