Wheelbase Ilkley - West Yorkshire Facebook Googlemaps

   2681 Reviews
25 Skipton Road
Ilkley, West Yorkshire LS29 9EW
01943 816101
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Recent Reviews:


Experts at what they do, professional and always friendly - brilliant shop and repair place.
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great service by Ben as always!
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Spoke to Dominic over the phone re purchase of an e-bike. I thought it best to visit the shop as I was parting with a serious sum of money! Dominic again was able to show me the bike we had been discussing over the phone - his knowledge of the issues relating to e-bikes and his willingness to explain and answer any questions left me with no doubt that this was the place to buy my bike from. Thanks Dominic. The service you provided was first class! Much appreciated.
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Very helpful over the phone and the service engineer has a wide knowledge of bicycle brands and how to set them up. I will definitely be returning with servicing /repairs to our MTB’s.
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When I visited the Ilkley store to pick up my Brompton Electric G Line, I was greeted with friendly staff making the pickup experience feel excellent. Overall, the process was smooth which I am extremely pleased about. However, a problem occurred when they have notified me that they could not find the charger that was included with the bike but they said that they are going to post it to my address so hopefully that goes through (I will contact them for updates if there are any). Regardless of that, overall still a good experience and I would visit them again in the future.
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Bike servicing was good. But, didnt have in stock some of my items that I required.
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Great advice from people who been there, done it and got the t-shirt. Special mention to Bernie and Theo- powerhouses of knowledge and great to deal with.
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Always happy to help with my (still!) beginner questions. Bernie and team in the Ilkley store are approachable and won't leave you in the lurch. The wider Wheelbase customer service is excellent too, helping to source my bike from the Lakes store a few years back and ship it to Yorkshire.
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The team are fantastic and the service is great
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Friendly and interested staff keen to help
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Staff were helpful, explained what I needed for my son based on his age and height. Happy with the experience and the bike I purchased.
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Excellent service with a friendly helpful team.
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I recently purchased a Whyte Kado RS from the Ilkley branch. I have nothing but praise for all the staff in store including Nick and Theodore. Still being new to E bikes and mountain biking as a whole they were really supportive, took the time to explain everything and my shopping experience from start to end was seamless.I'm really happy with the bike and grateful for all the help :)
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The staff at Ilkley are friendly, professional and knowledgeable. I have bought several bikes over the years and will continue to do so.
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Great service, professional and knowledgeable. Lots of choice
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As a long standing customer - the team at ilkley and Ben in the workshop always on hand to help
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My motor issue was sorted out in a week by Wheelbase Ilkley where Mtb Monster had taken months to get nowhere. Which is very disappointing considering I originally ordered the bike from them. Wheelbase had the motor diagnosed and replaced with no fuss. Many thanks
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Helpful and knowledgeable staff
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Efficiency and knowledgable staff
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Rapid service, friendly advice, reasonably priced
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