Purchased a Cannondale Supersix 2, very competitive on price, but what really stood out was the quality of the service on the phone. I was able to speak to a "human" quickly and they were really accommodating with my questions and suspending delivery for a day, was just an easy verbal request.
With the ongoing AI and digitisation of companies ever pursuing cost cutting it's refreshing to deal with a company thats treats customer service as a integral part of their offer. I will not hesitate to use Wheelbase again.
The products can be purchased elsewhere, but the level of service and time a guy named Luke spent with me , going over the bike fully and finishing the setting up was amazing , in a professional and very polite manner
I would definitely recommend the business to anyone , great job and thank you Luke
They have all the equipment needed for our cycling wants under one roof. Everything is of excellent quality and there is plenty of choice.
All the staff are very welcoming, knowledgeable and friendly, nothing is too much for them.
I recently purchased a bike, and Wheelbase was the perfect place to get advice and choose the right one for me. The staff were consistently friendly, knowledgeable, and straight to the point, making the whole process smooth and enjoyable. I’d definitely recommend them to anyone looking to buy a bike and get expert guidance.