I visited the wilmette krisers on 7/2/25 with my pup, Lincoln. I picked up his food (Stella and chewy lamb pattys). At checkout, I attempted to use a gift card that I had received. After so many attempts it wasn’t working. I had over $50 in the card so it just wasn’t working on the card machine. Claire (the employee helping me) tried to get it to work several times, she ultimately took $50 off the purchase, honoring the value on the card. Not only was she incredibly sweet to my dog and helpful at checkout but she went above and beyond the call of duty. That is the type of customer service that builds brand loyalty. And it did. I was so taken aback and thankful and hope that she gets recognition for it. Thank you Claire and krisers!
Always a friendly staff. Grooming services are also excellent! Jessie was my dog, Cedric's main Groomer. Overall so very happy with the staff, help and products.
my 14 year old dog lost her appetite because she’s taking multiple meds, and I got great recommendation for Stella’s magic dust which did the trick! She’s eating again. Thank you!
We take our dog for grooming every month with Jessie as her groomer. She is so talented, gentle with our dog and very patient. Ruthie always looks beautiful when she is done. Jessie is one of those people who just has a way with dogs. As far as the staff at Krisers they are extremely friendly and knowledgeable. Always available to answer questions or help you select the right product for your pet. We have been doing business with Krisers and Jessie for about 7 years and look forward to continuing our relationship. Thanks Krisers. You are the best!!!
James is so good with my little dog that getting him in for his grooming appointment is like taking him on a play date. He always asks if there have been any changes or issues since his last appointment. We both just love James
I like the idea of a smaller store and the staff is very helpful. I have tried Hollywood feed due to convenience but the staff in my area is not as helpful or friendly.