Our service representative (Chaz) made our service experience exceptional! He was personable, confident and professional in his whole approach. He kept us informed during the entire service timeframe. We will definitely return to the Winter Garden RV service center for future repairs and request Chaz for our service representative.
My salesman George has been there for us for years! He has a great sales persona without the pressure and has always been truthful and upfront with us. All the while still treating us like family! I traveled 3 hours just to have him show me this Brinkley! I knew I would get straight answers .. and we DID! So we bought and traded our previous travel trailer with General! Oh yes George sold us that one too! You all have a gem ! Donβt ever let him go General RV Center !
No hassle, no high pressure, no manipulation, no yo yo financing, no back end profit pushing. Overall a pretty pleasant experience. Just a few minor hiccups but they were addressed and taken care of.
For several months, we have diligently searched for the ideal recreational vehicle (RV) to commence our RV journey. After evaluating numerous models and various units, we have ultimately chosen one located at General RV Winter Garden. Two primary factors contributed to our decision to select this dealership: Jason Froemming, the new Sales Consultant, and Mark Davis, the Sales Manager. Jason exhibited exceptional knowledge, patience, passion, and unwavering assistance throughout the process. I highly commend him for his outstanding personality and service. I intend to continue utilizing this location for all my RV requirements. Mark surpassed our expectations by facilitating the successful completion of the transaction and ensuring our comfort with the unit and our decision. These two individuals are invaluable assets to General RV Winter Garden. If you are seeking or interested in purchasing an RV, I strongly recommend seeking out Jason Froemming and Mark Davis at General RV Winter Garden.
Just an update, we closed an awesome deal and getting ready to depart with 2026 Keystone Avalanche 390DS!
Enthusiastically repairing my rv that i bought someplace else. Other dealership refused to do the warranty work, and general is in the process of correcting several things.
I have already recommended grv to several people, including the base van service dept manager.
Chaz communicated well and was very thorough with the walk thru when the RV was dropped off. I appreciated that the unit was delivered at the time promised and the diagnosis well documented.
They made us feel welcome, were not pushy. They worked with us because we needed a new truck as well. Sales/Service gave us all special attention and really welcomed us into the General RV family
Very friendly staff and the workmanship is great. Tracy is my service contact and is excellent to work with, she keeps me informed of the work and is always cheerful.