Very friendly staff and the workmanship is great. Tracy is my service contact and is excellent to work with, she keeps me informed of the work and is always cheerful.
My name is Guy Patellaro
I would highly recommend General Rv to do all my repairs.
I was first customer since they started servicing Alliance Rv.
Tracy was kind courteous and very professional.
She went through a lot of red tape in order to achieve my repair.
She’s go to women now she knows high rank individuals at Alliance to get things done smoothly.
I was traveling from California to Florida and my fresh water tank fell to the ground when I was traveling through New Mexico.
I found out this was a recall.
Made it to Florida beginning of April and
been stuck here in Florida for 5 months.
I don’t blame General Rv they did best they could to resolve my issues.
I can’t leave out people answering phone because they were always kind cheerful and helpful.
I tried calling coperate office numerous times to praise service I was receiving in Flolrida location,and left my contact information for them to call me back.But never got response back.
With that being said thanks General tesm for getting me back on the road.
I forgot to add this :
There new addition is outstanding.
Words can’t say how clean and well thought out and organized it is.
Thanks again
Guy and Nancy
Tracy our service representative is very organized and detail oriented. The service technicians completed all work in an efficient manner. We appreciate the detailed explanation of what was done. Thank you
The positive, non confrontational attitude.
Their assistance with explaining corrections/repairs made.
The new, wide open service center.
The new operations manager is a significant improvement.