They were very fair . Every employee we encountered was nice and informative . They made sure we were well educated and knew everything about our new travel trailer.
Customer treatment was incredible. Our sales person, Gus, was incredible and extremely experienced with great advises on the use and handling of the RV.
Fantastic customer service from everyone that worked with me. Gus was a very good salesman, took a lot of time and answered any questions I had. Anthony gave a fantastic and thorough walk through. Vic steered at me in the right direction on several points when signing the finance papers and picking out an extended warranty plan. Chris helped me in the parts department and really explained the importance of surge protection. The delivery manager, I wish I remembered her name, was very sweet and helpful. The entire experience went very smoothly and I’m so happy with my new rig.
Robin R. Was so easy to work with. We give her an A+ for making our deal seamless. Her customer service was outstanding. Answered every question over the phone. She answered every text/ call on the spot before we made the three hour drive over. She didn’t push us! So grateful for her knowledge. We are going to love our new camper. Honestly feel like we’ve made a friend along the way. Her and her team will always have our business. Thanks again General Rv team
Holt family
BEST experience ever buying a trailer. Staff extremely knowledgeable & friendly. Very well organized & really cares about its customers. Takes the time to teach customer about their purchase. I will purchase again in the future from this Winter Garden, FL location.
Our service representative (Chaz) made our service experience exceptional! He was personable, confident and professional in his whole approach. He kept us informed during the entire service timeframe. We will definitely return to the Winter Garden RV service center for future repairs and request Chaz for our service representative.
My salesman George has been there for us for years! He has a great sales persona without the pressure and has always been truthful and upfront with us. All the while still treating us like family! I traveled 3 hours just to have him show me this Brinkley! I knew I would get straight answers .. and we DID! So we bought and traded our previous travel trailer with General! Oh yes George sold us that one too! You all have a gem ! Don’t ever let him go General RV Center !
No hassle, no high pressure, no manipulation, no yo yo financing, no back end profit pushing. Overall a pretty pleasant experience. Just a few minor hiccups but they were addressed and taken care of.