I got exactly the phone and service I needed. Professional, understanding, knowledgeable. The staff here is personable and make to align your needs with the right phone & products for you. Charles was very helpful the other day and helped me during an emergency situation with ease!
I was about to cancel my Verizon after years of being with you until I visited this store. The personnel were fantastic. I went from total frustration and not understanding why I couldn't get answers or service to buying a new phone and signing up for another two years. Too bad all your stores don't have the professionals that are in the Hooksett store. Charlie was especially helpful, patient and professional but all of the associates that were there at the time offered assistance and advice on the best approach to meet "my" needs as opposed to just selling me a phone and service that was the flavor of the month. Top Notch Location!!! Sign of good store management.
Ali was the best! Super personable and professional, you could tell she had experience in her field and she got me in and out in a proficient manner. I highly recommend this Verizon store, great environment!
Always great service. Knowledgeable about their products and what I need take the time to explain all options available. I have purchased several items from this store and have never been disappointed. Leo was great. Also Zach and Allie are great too!