I like the fact the I can go into the establishment and be recognized and usually helped in a very short time frame. I also like that the employees never seemed rushed and very knowledgable
Everyone I deal with is so nice and helpful. I always feel I am getting the best deal when shopping and getting the best service. They treat you like a friend.
I LOVE Wireless Zone because of Louie Diana and the personal and very professional service he gives. It's very unusual that a salesperson does the things that Louie does for his customers such as opening the door for them and just being accommodating. You have a gem there.
Lloyd’s was exceedingly helpful and kind to this Senior Citizen. He presented the choices and products with the positives and negatives for my use. I feel confident Verion will stand behind their products. This is a local store, not the corporate one on Boardman Rd. My dealing with them a few years back led me to this store’s great serviceA+ for everyone! They even greeted you at the door and helped you out as well.
Lloyd was easily the best customer-service-minded salesman I have used in decades of phone ownership. He was knowledgeable, cared about getting things correct on separate occasions for me and my wife and helped adjust our account, as many had not done in the past. I tell anyone with Verizon to go see him
Your tech completely set up my new phone. He was very professional and helpful. It was clear that he wanted the phone to meet my needs as soon as I walked out the door.