My service at the Liverpool Verizon store was second to none. I arrived late in the day but still received all the necessary services such as phone number transfers to my new phone with no problems. Good job!
I'm glad there was a case available for my phone. The last time I bought a phone from the store it was the cheapest Samsung and they didn't make cases for it anymore that you carried, so I was referred to eBay or Amazon.
Kyle is very knowledgeable and helpful about the products. He also got myself in my wife a great deal on two brand new tablets how long that I was not aware we were eligible for upgrades on. Thanks so much!
The products are all updated and have a large selection of phones within the store. The service was great as every step and process was explained as it was completed. They didn’t hide fees and told you what their honest opinion was. I will be going back when the time comes again.
The employee that helped me named Kyle, went above and beyond for me. He was very nice and made me fully understand what the cost of everything would be. I had been struggling deciding whether to go to at&t or stay with Verizon, and I had made multiple visits for both companies. It seemed that every time I went I received different answers and didn’t feel comfortable committing to plan. Kyle made me feel comfortable knowing how much I was paying and for what. Fantastic employee
The customer service was great. Ryan answered all my questions and was extremely helpful. He assisted everyone who walked in the store, and resolved issues very quickly.