I cannot say enough about the incredible service John Hampton provides. I was considering changing service providers a while back to save money, but decided to stay because quality service is worth paying a little extra for. I don't like updating phones or other electronic devices, but John has always helped and went above and beyond to help me select a device that best meets my needs and helped transfer all my families important information to the new devices. He easily answers any questions I have and is very knowledgeable of the products he sells. He always has a pleasant attitude and is willing to help in any way he can. Any services I need I will always specifically deal with John. I always recommend him to anyone complaining of poor customer service with their cellphone provider. He's the best!