Julian was super helpful in making some quick repairs that were affordable and necessary, and also helping me understand some larger-scale maintenance that will likely be needed in the future. Couldn't have been happier with this service.
We came in ten minutes before close and they didn’t make us feel rushed or unwelcome! In fact they stayed late to help us get a bike for our daughter. Everyone was super nice and we enjoyed shopping at WOB!
Always helpful service! Brought my bike in yesterday with a concern and the mechanic brought me back to the service area while they investigated the issue and found out what was going on. It turned out to be a much simpler fix than I thought, and it was all taken care of before I left.
You sell great bikes, have great staff and the people doing bike maintenance are well-trained and have excellent ideas on how to keep a bike in excellent mechanical condition.
Your staff's willingness to find solutions to non-standard issues/problems! We were VERY pleased with the technician that found a solution to attaching a new seat to our very old Schwinn stationary bike. He just kept trying different solutions until he he found one that worked. Exceptional customer service!