They are really knowledgeable and having listened they use that knowledge to help. They do not try to sell you anything that is not needed. I never feel silly, whatever question I ask!
I always find the whole team helpful, honest and creative in resolving problems / failures. This is especially important given current worldwide supply issues. More importantly this is a business exemplifying all that is good about Yorkshire business - great service and value for money.
Wholeheartedly recommend everyone, including Allen, but Liam is outstanding.
I liked that i could specify what maintenance work i wanted done on the bike and that I wasn't forced into having a service for more money (Cycle Heaven i am looking at you....)
Very friendly and knowledgeable staff and an impressive range of stuff. Bought a turbo trainer and it was delivered 10 minutes after I got home. Couldn't ask for more!
Complete overhaul of power train. An excellent job. Consulted with me about what was needed and got my consent to go ahead, especially since the job required some ingenuity because parts are no longer available. It’s like having a new bike!
Was treated brilliantly from the minute we entered and all the time we were in store. I was not expecting such great treatment, as I’m not of an athletic build ( fat sod) yet was taken seriously and treated with respect. Staff did not mind two young children being noisy in store. Felt very happy with service that ended up purchasing 3 cycles and some accessories and would purchase any further clothing/ equipment from this store. I was worrying about logistics of getting three cycles home and yet again staff happily have arranged for them to be delivered. Highly recommended.