Excellent and personal customer care with people who posses fantastic knowledge of bikes and go above and beyond to be helpful. Helped me purchase a bike for my son’s Christmas present and in doing so, saved me money in choosing a better model for cheaper in the ‘Black Friday’ deal! Wouldn’t hesitate to recommend CycleWorks.
Always timely service, I was kept informed of any changes or issues, work was carried out to a high standard, and was done as cost effectively as possible!
Very good customer service. Andy's advice was professional, knowlegdeable and very helpful and Liam on the bike build was excellent.
Overall very happy with my new Trek Domane SL6
I was looking to make a not too straight forward upgrade, from a mechanical Campag to an electronic groupset on my ten year old Rourke frame. Liam was great, offering good advice, and problem solving, which concluded in a very satisfying ride. I have used the workshop at York Cycleworks for a number of years, and I've never been dissatisfied.
The team goes above and beyond to make sure the customer is happy. Exceptional customer service. Super nice people to deal with. Will always be using them to service my bike .
They go the extra mile to make one happy. A rarity in today’s busy world. Thanks so much.
Excellent service from the staff at Cycleworks dealing with a warranty claim for the frame of my Trek cycle. I was supplied with a brand new replacement bike with no charge .
The staff were very efficient and kept me informed of progress throughout the claim.