Fantastic service from Liam in getting my bike upgraded and serviced. Liam took time to discuss and understand what I wanted doing. A number of long standing issues resolved and bike working perfectly! Many thanks
When I use to live in York I bought several mountain bikes from them, were great bikes and great service. Now I moved away I often road cycle around York and I've had to call in a few times with mechanical issues the staff have been nothing but brilliant with me everytime. Was always the best bike shop in York when I lived there and it still is !
Jon was very helpful in my new bike purchase.
Was very knowledgeable and knew his job and product's.
Hard to get that sort of service these days and felt valued as a customer.
Thanks Jon and York Cycleworks
The items I wanted were not in stock, as expected. My query was answered really promptly and professionally and was provided with a quote. I asked to price match with an online retailer and though it couldn't be a direct match it was a generous discount and allowed me to support a local business.
The in store team were friendly and efficient and knew all about the order without too much explaining. The product was then ordered and was quickly delivered in store to be collected. The whole process was fast and impressive.
Helpful and knowledgable staff helped me locate the correct parts to rectify a problem with a used mountain bike that I was rebuilding for a family member.
Really efficient, flexible and good communication. Didn’t try to flog me anything I didn’t need and explained why/where I should spend money. Definitely coming back 👍🏻
Road bike went in for a bottom bracket change and "looking at" which turned into a thorough service which, frankly after three years - it needed. Every element of work was reported on, and cost was reasonable for the time and care involved. The test with this sort of stuff is that although it felt generally fine beforehand, it felt *much* better afterwards!
Once booked in for a job, it is usually a quick and transparent process. Communication is good and the quality of the work performed is to a high standard.
York Cycleworks have been around in York for a long time and have a good histoy of great knowledge and up to date products coupled with fantastic customer service.
I have been visting this shop since the early 90's and never once have their standards dipped.
Would reccomend to anyone!
Fantastic service ,
The upgrade of my son's bike was a breeze,
From ordering the parts to fitting.
Without their advice ,
We would have probably bought the wrong parts.
Their knowledge helped us to get the best upgrades,
Brakes,full wheel set at a very reasonable price.
A big thank you !