Friendliness and professional level of staff. Atmosphere in the gym overall. Personal trainer really cares. Pricing is great. And, I love the fact that there is always (at least when I was there) somebody cleaning the equipment.
Youfit is simply a clean gym with a good mix of ages and ethnicities and all the machines and free weights I could want. I go 2-3 times a week, stay as long or short as I want. I do upper and lower body machines, then cycle or treadmill. It's 2 miles from home. I prefer setting my own routine as opposed to instructor-lead classes, I have my own pool and don't need a track for running. At a low price of $10/mo, Youfit gives me all that I need.
Equipment maintenance is very good and always open at 5 am exactly. Ryan is a very reliable representative and always has a great attitude. I hope your organization values personal contributions such as his.
First, it's 5 minutes from my house, which is more than convenient. Second, I like it because I can go in and do my thing in a pretty no-pressure environment. I used to be a member of a large gym, but for me, that's not what I need. I do the treadmill for 30 mins and then weight training for another 30 mins and I'm done. That's all I need. My age? 66 and counting :-)