The workout space & equipment is nice. However, the front desk members are awful. The interaction with the front desk is the worst here than it has been from the multiple locations I have called my home gym and many others I have visited over the last 7+ years.
They are either on their phone, or preoccupied. When checking you in, they hardly look at you. If they do-it’s as though they are looking through you. Only part time does the temperature get checked. Negative energy and definitely puts a damper on the beginning of the workout experience.
Happier, nicer and interactive people in the front would make a world of a difference.
That the workers like Sam knows your name and greet you with a “thank you for coming” or “have a nice day when you leave”
The place is clean and sanitized.
All the equipment is working and the music is workout appropriate.
The staff is very respectful & they do a great job training you to meet your goals also love the fact that everyone has to wear their mask & they sanitizer everything to make sure all their members are safe.
A friendly recommendation it be nice when checking in to be GREETED by front desk personnel but its been extremely poorly .
Also it should be standardize a workout music at all gyms & NOT what the front desk personnel want to hear for his or her pleasure.
& last every hour personnel should pick up
weights, ropes & other items left around workout areas
The gym is always clean and the staff is great. I just wish that the would update the gym with some new machines. And I’d like to be able to go back to using the sauna.
I like this location. The staff is very friendly and stays out of my way. I really didn't like the face mask police. We are working out we cant breathe with those mask. i came in with it and I came out with it...That's what everyone else is doing. i see you guys corrected this and was very impressed that you are listening to our complaints