The staff is always friendly and knowledgeable-they always take the time to address my specifice needs and wants. They always seem to go above and beyond, which is greatly appreciated!
The product that you guys choose to sell, I researched and discovered it is in fact, one of the best ones you can carry
It's like a "super 0 Pressure Place" to buy a bike or accessories. Everyone's pretty cool.
**5-Star Review for Zach's Bikes**
I had the pleasure of winning an electric bike through Zach's Bikes and recently made the trip from Brookings to pick it up. Although it took a couple of months before I was able to get there, the team was incredibly welcoming and professional when I arrived.
I mentioned that the new owner of the bike is 5'10", and without hesitation, they upgraded the bike from a medium to a large frame to ensure a better fit. They went above and beyond by registering the bike for me, performing a thorough inspection, and walking me through how to operate and care for it.
The staff took the time to make sure I was comfortable, confident, and fully informed before I left the shop. Their customer service and attention to detail were top-notch.
Highly recommend Zach's Bikes to anyone looking for quality bikes and outstanding service.
Matt-
Products are always top quality for my needs. The service is excellent! They are always willing to help by providing me with options and clearity on products. Always friendly too.
The selection of bike and e-bikes allowed for us to all find a bike for each of us. The process was easy, and delivery and pickup made the rest of our trip a breeze.
The Service, Work, and quality were top-notch. Communication overall was good. Initially, I was told the bike would be done at the end of the week. However, it was not until I called that I found out it wouldn’t be done until five days past that. Even an email or some sort of update would’ve been a nice way to keep me updated on when the work would be done. Overall, the staff was extremely friendly and I’m very happy with everything that was done.
Your friendly staff, fair prices, and quick service despite being very busy with other customers and work were very much appreciated. You got my bike fixed and i was able to join my friends for a ride. Thank you very much!!!