Very professional and customer service-centered with flexible scheduling options. My family can always rest assured that Zerorez will do a high quality, effective job.
We haven’t seen the results of the service yet but the customer service provided in scheduling and pick up have been extremely positive. Specifically in the pick up process, the person communicated his arrival time, was knowledgeable in the questions asked, and extremely friendly.
I appreciated the communication beforehand and the instructions provided to prepare for the carpet cleaning. The technician was very well spoken, polite and punctual. He also did a nice job cleaning. I also appreciated the estimate upfront at the time of booking and no surprise fees at the time of payment.
My Capet is always fresh and very clean. Chris was polite, respectful and did an excellent job.
I would like Chris to come back the next time I need my carpet cleaned. He did a terrific job.
I appreciate the special offers available to the customers… we also had a very professional fellow (Burt) who cleaned our carpets. He was very respectful of our home and did a great job.