I like the professional level of expertise I always receive from Zerorez Huntsville. Yep, I have had Zerorez come to my house four times already and know I will have them back again to help me clean up my house. I have already decided I will invite them to help me at my parents house in the Madison area soon too.
Ed has been to my house twice and he is a very dedicated professional. I feel so much better when I see it was Ed that was sent to my house. He is a wealth of information about cleaning and caring for my carpets, wooden floors and stairs, and offers many helpful tips. He even helped me get some old rust stains out of one carpet after I replaced a old leaking rusty hot water heater. I tried to clean the rust out myself but could not. Ed cleaned it and was so glad I didn't have to replace that carpet. Ed did a super job!
If you want quality care and cleaning in your own home, I recommend Zerorez Huntsville anytime/everytime and ask for Ed!
105 Foxboro Place NW, Huntsville, AL
You don't use chemicals that ruin our carpet or so much heat that you ruin the backing on the carpet or leave so much water you cause the carpet pad to mildew. It may be more expensive, but it's good for the carpet.
I like the fact that the product was safe for my pets and the fact he did my area rugs on the spot. Other companies told me they had to take the rugs and it would be a couple of weeks before they could return them cleaned. The technician was friendly and polite. Sold me on the protector but in a way that I knew I'd need it.
The employees are very friendly, whether you call to make appointment, have an estimate done, or the individuals who actually come to do the cleaning. Everyone is very friendly and treats you like you matter. We appreciate the fact that no shampoos are used, and that it is more "natural" cleaning.
This time the technician came at the beginning of the appointment window. He was efficient, thorough, and competent. He was neatly dressed and well spoken. The Zerorez process seems to clean thoroughly without leaving any residue in the carpet fibers.
ZeroRez is definitely a 5-star company. My living room furniture is 7 years old. It had started to look like it was all the same color instead of having a pattern. After Zerorez cleaned it, the nap of the fabric stood back up, and the pattern is visible again. The dog smell is gone. My laminate floors didn't even get wet and there was no chemical smell at all. The technician called 30 minutes before arrival, and he was there when he said he would be. The price was the same as I was quoted over the phone. There was no pressure to purchase anything else. A week later, the furniture still looks great - no stains or dirt has resurfaced. A completely positive experience.
This is the second time I have has Zerorez come to my house. Edward Stiles did a fantastic job cleaning my couches, they look brand new! Thankful for a company that believes is customer service and take prides in their work!!