I will always use zerorez. The service people are prompt, professional,and knowledgeable. That always do a great job. We've had Marcel a couple of times and will always request him in the future. What a great representative for your company!!
The results after cleaning exceeded my expectations. The grout and tile came out like new after I
had tried to scrub it so many times. I also like that you use chemical free products and
the cleaning solution smells very clean. Also, Eduardo, showed us how the floor would come
out before he did the rest of the floor. He did a wonderful job and was very courteous.
I will definitely recommend your service.
Very pleased with the outcome of the carpet cleaning. Technician reviewed expectations before starting. He did a test on the tile grout so we could decide whether to go ahead with the cleaning and sealing.
Your company was recommended by our neighbors. We gave our name & number to whoever serviced Berkery's home in San Juan Capistrano. It took the office at least 6 weeks to call us to schedule an appointment.
Then when we were scheduled, I was told the serviceman would arrive between 8 and 10am. I asked when the first appointment was, and was told mine was the first. I questioned why the first appointment of the day has a two hour window.
I was not happy with the office and had decided to not use your company again.
What changed my mind was the serviceman that came. He was very nice and did a very good job. He saved a customer for you.
I rated you based on previous service. This last visit was much less satisfactory, as I stated previously. In the past, furniture was replaced with paper coasters under the legs, extra time given to spots (one is still there), and more surface covered. This cleaning was completed in an hour and I am seeing scrapes on the walls that I don't believe were there before. I could be wrong but they look new.