I haven't had enough time to see if old stains don't bleed through. I will admit I was very upset with the first cleaning and was left with very "streaky" carpet...but was truly impressed that a technician was sent out the next day to correct the problem.
I have used Zerorez before and was very pleased. Had them back this week to redo the carpets throughout the whole house. This time, I included cleaning the tile in two showers. As usual, the service was provided on time and the results were as usual...great!
The technician, John, was freiendly, knowledgeable, explained everything, including the charges before he started. The only thing he left behind was clean carpets, tile and a smiling customer!
Highly recommend their service and will continue to use them!
From the first phone call to the technician leaving after cleaning my carpets I was walked through the process and expectations. (I had bad pet stains from house breaking a puppy). The gentleman on the phone was very pleasant to talk to and deal with. The technician that showed up was Micah. He was amazing. He looked at the carpet and we talked about the potty places and what I could expect from the cleaning process and the after care. The carpets look amazing and my house no longer smells like a pet store. The urine smell is completely gone. I couldn't be happier with the service I received. Zerorez will be my go to for carpet cleaning in the future.
I answered this yesterday, but I'll tell you again what I said. We're moving and we wanted to have the carpets cleaned before we moved in. There were spots on the living room carpet that I was concerned about. Your technician, Micah, did an excellent job cleaning the carpets. All of the carpet looks clean now. No more dirty spots. We're very pleased, and would recommend Zerorez. Jana Schmitt
I like that no detergents are used to clean the carpet. Also I had spilled some paint on a small section of carpet and the technician spent some extra time on that area to try and remove it the best he could,