My carpet looks amazing and it dried fast just like they said. Also my carpet is soft and not crunchy. I will definitely call them again when I need them. Also their technicians were courteous and friendly.
Drop $8.00 trip charge. The $622.00 carpet and complete tile cleaning charges should have been more than enough to waive the trip charge. I also found after the technician left there was dirty residue left on the baseboards and some tile in the back part of the house which I should have checked but the floor was quite wet and since my husband and I are seniors we were afraid to walk on the wet floor.
Well wanted my carpets cleaned, told then they used to have pets there that i needed the pet/pee smell out of the carpet, got quoted 175 but then they called and said to fix the smell they had to do more totaling the amount of almost $600. Smell was still there, so they said they would come back to do a second pass to get the smell out but the guy said he only did a topical treatment. So after over $640 i have a semi decent carpet, but still have a terrible smell coming from it, a complete waste of a lot of money!