My carpet is old, & cheap quality. its original carpet when house was built. It had been DIY shampooed several times. For well over two year's I have heard zerorez [LAST NAME REMOVED]'s on talk radio 720AM. on my way home I passed zerorez store on Dean Martin Rd, decided to call, schedule appointment.
When the tech's started, I asked about the process, to wit was totally explained, they told me they use high alkaline Ph water. To which I am familiar with alkaline drinking water. As I observed, I was simply blown away what I was observing. Even though this is cheap carpet,
it simply looked brand new. I plan to replace this carpet, but for now I feel I can hold off for 12 months. I also had the A/C air ducks cleaned. Needless to say, the tech's at zerorez, did a fabulous job, on carpet & air ducks.
I most definitely, highly recommend this company and the method they use. I am 100%.100% satisfied. I will be using zerorez again.
Luis was very professional and explained my options clearly. This is the second house that Luis has done for us and he did a great job in both. His assistant Victor, was very nice too and worked just as hard. The ducts in this house were awful and Luis took a before and after picture for me on my phone. Wow, what a difference. The tile they cleaned turned out beautiful too!
The person I spoke with and person who came to do the work were both very professional and courteous. They did a great job and we are very happy with the result. Our old carpet hasn't looked this good for a [LAST NAME REMOVED] time.