I have used zerorez services previously.
I like that their product/service is chemical free.
The technician was very careful and knowledgeable regarding management of the various fabrics/surfaces that I was having cleaned.
The communication prior to the visit was very helpful- text reminders day before and call within 30 minutes of arrival.
I love that you can get my carpet really clean even though I live on the 12th floor of a high rise. Your team is very customer service oriented, willing to go the extra mile - and also saying when services aren't needed. I worked with Zerorez in my previous home (Minneapolis) and was delighted to find that you all are here in Madison, too - and recommended by Sergenians.
Brad and Zerorez want to make sure you are completely happy with their service. When my carpet did not seem to be clean enough, they immediately came back to fix the problem. And second time was the charm!