I am a reoccurring customer. My carpet stays clean a lot longer than other company cleaning. Zerorez does a great job and gets my carpets clean. I have told others how happy I am with Zerorez. Other company cleaning, my carpets seemed to get dirty shortly after I would get them cleaned. I never wear my shoes in my house and vacuum and rake weekly - so it's not like I don't take care of it. Zerorez is awesome. A few years ago you handed out 2 $20 gift cards to us after we got our carpets cleaned. I think that was a great marketing ploy. I handed my cards to friends to have them try Zerorez. They did and have been using you ever since.
The service gentleman was very nice, polite, and explained what he was going to do. Told me his plan of where he was going to start first and how long he thought it would take. He gave me tips to help with the "drying" process. He did his very best to try to get rid of some pretty impossible stains. I like that the carpet was not sopping wet when he was done. All around great experience. Fairly priced.
My carpet is old and needed cleaning badly. When the guy from Zerorez finished it was very much improved. The next day when the carpet was dry it looked even better. I will definitely use Zerorez again. Great job, great service, wonderful communication.