Great service rep (Tim) that completed the job at our home. Great attention to detail and took the time to address problem areas (stains) on the rugs. Also careful about using corner guards and shoe guards. Tim is a hard worker - we'll have him back again for the remaining carpeted areas of our home!
Although I would and have recommended your company to others, this is the first time I have not been satisfied with the cleaning. When the tech completed the cleaning, the carpets looked great. But, since the carpets have dried, the carpet still looks dirty. Stains are still present and I don't believe he moved any of the furniture (at least in the living room)when he cleaned that room. The tech did a good job on the pet stains, but my carpet still does not look like I just paid $300.00 to get it cleaned.
The young man that cleaned our carpets was professional, honest and trustworthy. I would highly recommend him to my friends or family. I don't know his name but please pass along our appreciation for a job well done.
The technician called ahead and arrived at the time he gave us. He was patient and answered all the questions we had before he began. He offered advice on maintaining and possibly extending the life of our carpets.