Zerorez was respectful of my time---calling 30 minutes prior to my appointment time to confirm and arriving on time. The entire service was done in less than 2 hours. Our technicians, Jesse and Kevin, were professional and courteous and in general very friendly and hard-working. My carpet looks great and I will definitely use Zerorez again!
I liked the fact that the process was explained before starting the work. With allergies in the family and pets in the home, it is very important to know what is used to clean my carpets. Tim was courteous,very informative and professional. We highly recommend Zerorez.
The technician worked extremely hard to make sure I was satisfied even with out me asking. He actually got down on his knees and scrubbed old paint and stubborn stains. He was genuinely concerned that we were completely satisfied.
cleaning was quick. technician explained everything he was going to do. He was very professional. carpet was as soft as new carpet afterwards.
It would be nice if you offered a discounted rate for cleaning multiple upholstered items at one location.