I like that there are no chemicals and soap residue left in the carpet. My carpet is cleaner with your company than it ever was with your competitor who I was using previously. Zeroes is my new favorite carpet cleaner.
I just picked Zerorez from Angie's List. Didn't really look into what this company was all about. I felt a little taken after the tech was here, but did let him clean the carpet. It still smells in spots, though visually does look cleaner. Then I decided to do what I should have done before calling and look up information about Zerorez. "Empowered water" Give me a break! My carpet was cleaned with nothing but water. Live and learn I guess.
Person who cleaned was efficient the entire time, did not move slowly or waste time. Was professional and courteous. The actual product of cleaning did a great job on our carpets and furniture. The scheduling was easy as well as I did it all from my mobile.
Two pieces of advice. 1) I was price shopping online and found that you do not see the prices on your website until you begin to schedule your appointment. This was a bit confusing, as it took several clicks of filling out info to ascertain pricing. I would suggest streamlining that. 2) The website and email indicated I would receive a call the next day confirming my appointment - but it was not until the morning of the appointment that I had it confirmed. I would suggest confirming the day after someone puts the schedule request in - to ensure that the person indeed did schedule it. Then the day of the appointment to ensure that the time frame still works for the client. Though I can see arguing that two phone calls is too many when you can accomplish it in one.
There you go!