The technician that came out was very friendly and let me know he was on his way about 20 minutes prior to his arrival, and was on time. He quoted me about 2-2.5 hours for my tile and carpet cleaning and he was accurate with his estimate. Very efficient!
Tech was super knowledgeable and very nice. He explained the services he recommended, yet wasn’t pushy. He did a fabulous job and my carpets and area rugs look fantastic!
The company came highly recommended by a family member and this is why decided to pay extra and try it. We didn’t notice a difference from the family owned carpet cleaning company we’ve used in the past. Our expectations weren’t really met for what we paid. Zerorez had to come out a second time to get several stains out, redo a room that was deodorized to treat pet odor that still smelled, and our sofa and ottoman still had dirt spots which the second carpet cleaner took care of. Area rugs had to be redone, which then left us wondering how clean could the carpet in the entire house be if the area rugs weren’t really cleaned the first time around. I couldn’t even convince my husband to use your company again let alone friends and family.
I was very happy with the carpet cleaner. He did an excellent job. He called 30 minutes before he came. He was very thorough and discussed any concerns I had. I would recommend them again. So far, I have used this company every year.
Michael was outstanding. He removed stains in our carpet that we thought were impossible to remove. He brought old tile back to new with his beautiful grout work. He was extremely professional.
Way over charged from last service….NEVER paid this much for the same service. Also this time the tech left the carpets soooooooo wet took over 1 day to dry. Too bad, I like your product but not that much! Make sure your techs take the TIME to make sure it is done right not half right!
Joaquin G. was truly a pleasure to work with. He was very nice, professional, kind, extremely helpful and did an excellent job in cleaning our carpets. We were very impressed with the outstanding service and professionalism. He also took the time to also help teach us regarding carpet care and maintenance. Thank you so much again for the excellent service.